Arbitration Specialist

2 days ago


Cebu City, Central Visayas, Philippines bf84843f-b713-4c26-82e6-9f5329f6accf Full time $30,000 - $40,000 per year

Deliver Precise Healthcare Verifications With Confidence

Navigate the intricate world of healthcare revenue and insurance disputes with precision and ease. Master claims, verifications, and dispute resolutions while keeping your professional life balanced. Step beyond routine tasks, sharpen your expertise, and turn complex healthcare processes into clear, actionable outcomes.

Be Part of Our Team

Be part of our client's team as a Arbitration Specialist, ensuring insurance verification and claims processes run smoothly. You'll conduct follow-ups, maintain accurate data, navigate multiple insurance portals, handle multiple tasks independently, and apply healthcare knowledge-helping maintain operational precision and supporting patients in accessing the care they need.

Career Snapshot

Employment Type: Full Time

Shift: Night Shift, Weekends Off

Work Setup: Onsite, Cebu

Benefits That Support Your Balance

  • Day 1 HMO coverage with free dependent
  • Competitive Salary Package
  • Night differential pay to maximize your earnings
  • Prime office location in Cebu (Conveniently accessible by PUVs, with nearby restaurants and banks)
  • Fixed weekends off
  • Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
  • Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment

What You'll Bring

Education & Experience

  • High school diploma or equivalent
  • At least 6 months of experience in insurance verifications

Skills & Knowledge

  • Proficient in Microsoft Office applications (Word, Excel, Access, Outlook)
  • Familiarity with insurance verification processes and healthcare terminology

Other Requirements

  • Maintains a professional appearance
  • Reports to work regularly and consistently

Your Key Responsibilities

  • Conduct aggressive follow-ups to collect data from insurance companies
  • Perform thorough insurance verifications with solid understanding of processes and protocols
  • Manage multiple tasks with high attention to detail and accuracy
  • Enter and maintain data accurately (minimum 40 WPM typing speed with 90% accuracy)
  • Work independently with minimal supervision
  • Navigate and utilize multiple insurance portals efficiently
  • Handle multiple assignments and projects under tight deadlines
  • Apply medical terminology knowledge in daily operations
  • Communicate clearly and professionally, both verbally and in writing
  • Organize information effectively and demonstrate strong self-direction
  • Perform other administrative duties as assigned

About the Client

Our client is a trusted expert in healthcare revenue cycle and independent dispute resolution, specializing in optimizing revenue recovery for out-of-network providers. With over 50 years of combined experience, they excel in Independent Dispute Resolution, No Surprises Act compliance, and strategic revenue optimization. Their mission is to empower providers with resources, insights, and technology to ensure prompt, fair, and predictable reimbursement, creating financial sustainability and confidence in patient care delivery.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here through competitive compensation, international clients, and a culture built on collaboration and innovation. Grow with global teams, access continuous development through Emapta Academy, and thrive in an inclusive environment committed to your success. Apply now and be part of the #EmaptaEra



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