CSR (Healthcare Account) One day Process
2 days ago
We are looking for a motivated and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will be the first point of contact for customers, providing support, answering questions, and resolving issues to ensure a positive customer experience.
Qualifications:- High school diploma or equivalent (Associate or Bachelor's degree is a plus)
- With or Without BPO Experience
- Strong phone contact handling skills and active listening
- Excellent verbal and written communication skills
- Ability to multi-task, prioritize, and manage time effectively
- Proficiency in Microsoft Office and customer service software (e.g., Zendesk, Salesforce, etc.)
- Patience, empathy, and a passion for helping people
- Experience in a call center or high-volume customer service environment
- Bilingual abilities are a plus
- Familiarity with CRM systems and practices
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Career development opportunities
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