Delivery and Loyalty Senior Manager

2 days ago

Pasig, National Capital Region, Philippines Jollibee Group Full time

Delivery & Loyalty Senior Manager

Leads the team to achieve long- and short-term sales and brand objectives for the assigned business. Drives the brand agenda and ensures successful execution of campaigns to grow the Delivery Channel and Jollibee's loyalty program.


Brand Marketing Planning & Performance Management


• Created platform vision and strategies to achieve sales and brand goals


• Validated issues and explored opportunities in the Delivery Channel


• Reviewed marketing plans for alignment with Brand Marketing Plan (BMP)


• Oversaw marketing performance based on targets, calendar, and standards


• Analyzed consumer and competitor data to guide strategy development


Store Activations & Promotions Management


• Drove execution of activations and promotions for Delivery and Loyalty


• Influenced key stakeholders for seamless implementation


• Ensured alignment of promotions with brand equity and strategy


Advertising & Merchandising


• Set campaign direction based on platform vision and BMP


• Reviewed post-campaign evaluations and developed action plans


• Assessed campaign briefs against corporate marketing guidelines


Financial Analysis, Budget Management & Demand Planning


• Controlled marketing expenditures and ensured target achievement


• Prioritized strategies for optimal A&P allocation


• Negotiated with agencies to optimize benefits and minimize costs


• Set sales growth targets and reviewed forecasts


• Defined gross margin to ensure bundle and promotion profitability


Brand Digital Commerce Management


• Acted as Marketing SPOC for digital commerce initiatives


• Directed design and content of Delivery Channel websites


• Leveraged technology enablers to drive sales and market share


Loyalty Program


• Developed national loyalty strategies aligned with business goals


• Oversaw loyalty program development and management


• Monitored performance and calibrated strategies


• Facilitated communication between SBU, RBU, and franchisees


People Management & Development


• Organized department and selected qualified candidates


• Created succession plans and development plans for direct reports


• Conducted performance evaluations and identified key talents


• Drove employee engagement and resolved issues


• Served as SME for training and special projects

JOB QUALIFICATIONS

  • Must have a Bachelor's Degree in Business Administration, Marketing or any related course.
  • Post-graduate degree is an advantage.
  • Must have at least 5 years of experience in Brand Management, Marketing or Advertising, preferably at least 2 years leading a category.
  • Must have an experience in developing and launching an advertising or integrated marketing campaign, e-commerce and new toy concept launches.
  • Must be willing to be assigned in Ortigas, Pasig City on a hybrid working set-up (2 days onsite per week)

Jollibee Foods Corporation is the hiring entity for this requisition.

  • Delivery and Loyalty Senior Manager

    2 days ago

    Pasig, National Capital Region, Philippines Jollibee Full time

    Delivery & Loyalty Senior Manager will lead the team to achieve the long and short-term sales and brand objectives of the assigned business. S/he will drive the brand agenda and provide direction in the development and implementation of platform ideas, innovations, promotions, advertising, media, merchandising, PR and digital campaigns, and facilitates issue...

  • CRM & Loyalty Marketing Manager

    2 weeks ago

    Pasig, National Capital Region, Philippines enablesGROUP Full time ₱1,200,000 - ₱3,600,000 per year

    As our CRM & Loyalty Marketing Manager, you'll play a pivotal role in deepening our relationship with customers by designing and executing data-driven CRM strategies and developing a best-in-class loyalty program. You will own the customer journey across email, SMS, and loyalty touchpoints—ensuring every communication feels personal, timely, and aligned...

  • CRM & Loyalty Specialist

    1 week ago

    Pasig, National Capital Region, Philippines EnablesGROUP Full time ₱480,000 - ₱660,000 per year

    Job Details:As our CRM & Loyalty Manager, you'll play a pivotal role in deepening our relationship with customers by designing and executing data-driven CRM strategies and developing a best-in-class loyalty program. You will own the customer journey across email, SMS, and loyalty touchpoints—ensuring every communication feels personal, timely, and aligned...

  • Senior Marketing Manager

    1 week ago

    Pasig, National Capital Region, Philippines Addiction Pet Foods Full time ₱2,500,000 - ₱7,500,000 per year

    About the Job: Senior Marketing Manager – Trade & Consumer Marketing (Remote)Location: Remote (with occasional on-site activities)Markets: ASEAN, New Zealand & Australia (primary focus; supports other markets as needed).Department: MarketingWork Shift: 8:00 AM – 5:00 PM About Addiction Foods:Addiction Foods is a global leader in premium pet nutrition,...

  • Senior Solutions Delivery Lead

    2 days ago

    Pasig, National Capital Region, Philippines White Cloak Technologies Full time ₱1,500,000 - ₱3,000,000 per year

    The Senior Solutions Delivery Lead supports the CIO in executing the banks IT strategy and ensuring that all technology initiatives align with business objectives. This role provides interim oversight of key IT delivery functions and drives coordination across solution delivery units, the project management office, and internal stakeholders.Key...

  • Service Delivery Manager

    2 weeks ago

    Pasig, National Capital Region, Philippines ManpowerGroup Full time ₱1,080,000 - ₱1,440,000 per year

    Job SummaryThe role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a vital role in creating long-term healthy relationships between the service provider and the client, acting as the bridge between the client and our operational delivery teams. The key responsibility of the SDM...

  • Delivery Lead

    2 days ago

    Pasig, National Capital Region, Philippines EROAD Limited Full time ₱1,200,000 - ₱1,500,000 per year

    We're looking for a dynamic and people-focused Delivery Lead to join our Product, Design, and Engineering (PDE) business unit. This role is pivotal in guiding the delivery and market readiness of next-generation software products and platforms using agile practices. You'll be responsible for ensuring the effective and efficient delivery of software...

  • Product Manager/Senior Product Manager

    2 days ago

    Pasig, National Capital Region, Philippines GETZ HEALTHCARE Full time ₱1,200,000 - ₱2,400,000 per year

    The Product Manager/Senior Product Manager will be primarily responsible for driving the growth and success of wound care, and

  • IT Service Delivery Manager

    2 days ago

    Pasig, National Capital Region, Philippines Seven Seven Global Services, Inc. Full time

    IT Service Delivery ManagerJoin a trusted IT outsourcing leader with 30 years of experience supporting Fortune 500 firms, top banks, and global enterprises. We're looking for an IT Service Delivery Manager who can ensure smooth delivery of IT outsourcing and managed services while building strong client partnerships.Scope of Work:Oversee day-to-day service...

  • Delivery Lead

    2 weeks ago

    Pasig, National Capital Region, Philippines NA+1 Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionAscendion previously (Collabera Digital) is actively seeking talented professionals who are open to Delivery Lead opportunities in the digital banking space. If you have a strong background in project delivery, stakeholder management, and digital transformation, we'd love to connect with you.QualificationsLeads the overall delivery...