Manager (Program Support)

Are you a dynamic leader with a passion for driving innovation, delivering results, and fostering collaboration? The Department of Transport and Main Roads (TMR) is seeking an experienced and motivated professional to join our team as Manager (Program Support) in Central Queensland. In this pivotal role, you will lead the planning, coordination, and delivery of program support activities within the district, ensuring alignment with regional and state-wide objectives. You will provide strategic and operational advice to senior leaders, oversee governance and quality management frameworks, and drive continuous improvement across program support functions.

This is an exciting opportunity to make a meaningful impact on the delivery of the Queensland Transport and Roads Infrastructure Program (QTRIP) while contributing to the success of TMR's Program Delivery and Operations Branch.

The Role
As The Manager (Program Support), You Will

• Lead, coordinate, and direct program support teams to deliver efficient, bestpractice services that align with regional business systems and expectations.
• Act as the Regional Procurement Lead (or other portfolios as assigned), ensuring procurement activities comply with TMR standards and deliver exceptional customer outcomes.
• Monitor and evaluate program support performance and resources to meet current and future business needs.
• Provide expert tactical and operational advice to senior leaders, driving service improvements, process optimisation, and innovation.
• Develop and maintain quality management system documentation, governance frameworks, and associated materials to ensure compliance with policies, legislation, and standards.
• Actively contribute to leadership teams and support the implementation of change initiatives within the Program Delivery and Operations Branch.
• Build and maintain productive relationships with internal and external stakeholders, including government agencies, industry partners, and community groups.

To Succeed In This Role, You Will

• Embrace new ideas and innovation, leading change in complex environments with ethical and courageous decision-making.
• Demonstrate a high level of accountability, professionalism, and persistence in delivering quality outcomes.
• Build and sustain strong relationships to enable collaborative, customer-focused service delivery.
• Pursue opportunities for professional growth and demonstrate self-awareness and adaptability.
• Have extensive experience in maintaining high standards of professional practice through quality, governance, and risk management processes.

We Are Seeking a Candidate With

• Proven leadership experience in program support, business services, or a related field.
• Strong strategic and operational skills, with the ability to align team performance with organisational objectives.
• Exceptional stakeholder engagement and communication skills.
• A track record of driving continuous improvement and delivering innovative solutions.
• Knowledge of governance, quality management, and compliance frameworks. At TMR, we are committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to contribute. As part of our team, you will:
• Work on meaningful projects that make a real difference to Queensland communities.
• Enjoy opportunities for professional development and career progression.
• Be part of a supportive and collaborative team culture.
• Access flexible work arrangements and a range of employee benefits.

Benefits

• Annual health & wellbeing reimbursement of $109.40
• 5 weeks annual leave + 14% annual leave loading
• Locality allowance of up to $185 per fortnight
• Corporate discounts from a range of leading private health companies
• Further learning and development support available through the Study and Research Assistance Scheme (SARAS)
• Relocation assistance

Applications will remain current for 12 months.

Job Ad Reference: QLD/658425/25
Closing Date: Thursday, 25 September 2025
Occupational group
Management