
Product Support Engineer for Davao Branch
4 days ago
Job Description:
- Actively collaborate with the Marketing Team and Partners on leads generation and events
- Effectively conduct Product/Solutions Trainings, Updates and Demonstration to Partners & End-user
- Effectively conduct Enablement Trainings and Technical Presentation to Partners and & End-user
- Timely provide email, phone and the social media response and support to Partners/Clients' solutions and technical inquiry
- Timely provide On-site Support to Clients when deem necessary
- Conduct site-survey/sizing to assess and evaluate the requirement of the Client
- Conduct POCs and actual demonstration upon request of Partners/Clients'.
- Assist the Sales Team in the generation of Technical Proposals and Pricing
- Collaborate and assist co-engineers in resolving Client's issues
- Continuously update product and technical knowledge
- Continuously improve presentation skills
- Get technically certified based from development program and solution handling
- Participate in every development program of the department that deem fit
- File and submit reports and documents properly and on time
Job Qualifications:
- At least 1 Year(s) of working experience in the related field is required for this position.
- Required Skill(s): Communication Skills, Presentation Skills, Leadership Skills
- Preferably 1-4 Years Experienced Employee specialized in IT/Computer - Network/System/Database Admin or equivalent.
- graduate of IT course, Electrical/Electronic Engineering or any related experience
- must have good communication skills
- must have good work values and a team player
- PL/SQL, Database & API, Cognitive/AI programming
With background on the following:
- Security & Anti-Virus Tools
- Application Server & Web Server
- Cloud Foundry/Cloud Technologies
- ASP/PHP/VB/Java programming
With experience on the following:
- Firewall, Networking, Security products implementation/supporting
- Cisco Router on CLI configuration
- Windows & Linux Systems Administration (AD, Exchange, SQL Server, Sharepoint)
- System Administration with virtual or software defined environment
- Network & Security Admin
- Server/Storage training or supporting
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