Institutional Sales Associate
4 days ago
OVERALL MANDATES
Institutional Sales Associate provide the highest level of engagement and client service excellence for target institutions and deepen key relationships in target markets.
KEY DUTIES & RESPONSIBILITIES:
- Receives and processes all requirements of all institutional customers.
- Prepares all sales orders using ERP system i.e. Netsuite and provides delivery schedule to Supply Chain.
- Coordinator between SFC/TOFC and all institutional customers:
For new products – coordinates with the R&D department, production people and the management if such product is feasible or not; prepares costing and price analysis if needed
For accounting concerns– attends to all customers concerns regarding invoices/delivery receipts, assists our Accounting/Finance department in following up of payments
For quality concerns– coordinates deviation from standards with both parties QA's if such occurs
For delivery concerns– ensures that target delivery dates and quantities are met, complies with the customer's request and ensures that loading schedules are being met (for Vismin loadings)
- Informs production people priority items to be produced as requested by the customers
- Attends and pacify the customer's complaints and forwards it to the personnel concerned to arrest the problem
- Provides management monthly target sales for institutional customers and ensures that sales target is being met.
- Prepares weekly, monthly, quarterly and annual sales reports for the top management.
- Provides Supply Chain and Production departments with annual forecast of institutional customers and calibrates monthly forecast every 3rd week of the month.
- Prepare forecast analysis for Institutional customers submitted to top management and ensure that target forecast is being met.
- Scouts' prospective customers/competitor/new products.
- Manages, collaborate, create and assist in the social media pages of the company.
QUALIFICATIONS:
- Candidate must possess at least a Bachelor's/College Degree Marketing/Business Management or equivalent
- Required skills: good communication, negotiation, presentation and analytical skills
- Preferably with working experience in the food manufacturing industry
- Exceptional attention to detail and a work ethic based upon a strong desire to exceed expectations.
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