Customer Service Representative |3 Months Contract | 25K Bonus

10 hours ago

Taguig, National Capital Region, Philippines HGS Offshore Staffing Solutions Full time ₱300,000 - ₱600,000 per year

Customer Service Representative (3-Month Contract)

Onsite | BGC, Taguig City

₱25,000 Retention Bonus

RESPONSIBILITIES:

  • Responding to customer inquiries via phone, email, and chat.
  • Assisting customers with shipment tracking, delivery concerns, and service requests—you're the go-to problem solver.
  • Collaborating with internal teams to resolve issues and keep our customers happy.
  • Documenting interactions and keeping customer records up to date
  • Meeting performance targets and delivering exceptional service every step of the way.
What We're Looking For:
  • 2+ year of customer service experience(International BPO)
  • Logistics experience is a big advantage
  • Top-notch communication skills (verbal & written), you know how to make things clear and friendly.
  • A natural problem solver with excellent attention to detail.
  • Willing to work onsite in BGC, Taguig City, we need you in the action
  • Flexible and ready for shifting schedules, including night shift, weekends and holidays, no problem for a go-getter like you

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