Sales Representative Blended

2 weeks ago

Pasig, National Capital Region, Philippines Swift-up Full time ₱800,000 - ₱1,200,000 per year

Sales & Conversion

  • Identify potential leads and convert inquiries into sales through persuasive communication and product knowledge.
  • Meet or exceed daily, weekly, and monthly sales targets (e.g., chat conversions, revenue goals, upsells).
  • Cross-sell and up-sell additional products or services based on customer needs.
  • Follow up with interested prospects to close sales or nurture future opportunities.

Customer Support & Satisfaction

  • Handle customer questions, concerns, and complaints with professionalism and empathy.
  • Collaborate with internal teams (support, logistics, billing) to resolve customer issues efficiently.
  • Ensure a seamless post-sale experience to encourage repeat business and customer loyalty.

Product Knowledge & Training

  • Maintain up-to-date knowledge of all products, pricing, promotions, and policies.
  • Communicate customer feedback and recurring issues to sales and marketing teams to improve offerings.
  • Participate in regular training sessions to enhance communication and product expertise.

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