Technical Support Engineer

4 days ago

Ortigas Metro Manila, Philippines Pacifica Homes Development Corporation Full time $104,000 - $130,878 per year

We are looking for a tech-savvy Technical Support Engineer to join our growing team. If you're passionate about keeping systems running smoothly and love being the go-to person for all things IT, this role is for you.

You will be hands-on with core infrastructure, including Windows environments, Microsoft 365 (web + apps), Active Directory, network gear, security systems, and IT asset inventory. Your mission? Make sure our head office and site teams stay connected, secure, and productive

What You'll Do:

  • Level 2 Technical Support
  • Active Directory Administration
  • Ticket Management
  • Network and Security Management
  • CCTV and Conferencing Systems
  • Asset Management
  • System Upkeep

Qualifications:

  • Graduate of BS Information Technology or BS Computer Engineer
  • At least 5 years of hands-on experience in IT support, troubleshooting, and system maintenance, with demonstrated capability to handle Level 2 support issues.

  • Strong working knowledge of ---

  • Windows OS and MS365 (web and installed version)

  • Windows Server 2021 Active Directory
  • Sophos Firewall, Bitlocker, and endpoint protection
  • Network hardware (Cisco switches, HP Aruba access points)
  • CCTV systems (HKvision, Rover) and video conferencing (Kandao, Polycom)
  • Proficient with OS ticket system or similar IT ticketing platforms
  • Good communication skills
  • Proactive and willingness to travel to site offices

Pacifica Homes Development Corporation (PHDC) is a fast-growing real estate developer on a mission to provide affordable, premium homes across the Philippines. We specialize in creating homes with mid-market amenities at accessible prices, leveraging innovative construction technologies to deliver quality homes built to last a lifetime.

Our flagship project, Hamana Homes, sets the standard for affordable residential living, combining modern architecture, spacious lots, and sustainable design. Located in Magalang, Pampanga, Hamana Homes is a reflection of our promise of delightful living made better, ensuring every home brings families closer to a brighter and more comfortable future.

As an affiliate of Century Pacific Food, Inc. (makers of Century Tuna, 555, Argentina, Angel, Birch Tree, and more), we are rapidly expanding and excited to reshape the future of housing in the Philippines. Join our dynamic team and help us make homeownership more accessible for Filipinos.

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