
Account Officer
3 days ago
Accounts Officer
Reports to: Managing Director / Lead Coordinator
Employment Type: Full-time / Part-time / Project-based
Location: Remote / On-site / Hybrid
Job Summary
The Accounts Officer plays a key support role in ensuring seamless coordination between clients, vendors, and the internal planning team. They are responsible for handling communication touchpoints, following up on vendor requirements, managing documentation, and maintaining smooth relationships to help ensure each event runs efficiently.
Key Responsibilities
Client Coordination
Act as point of contact for client queries regarding timelines, deliverables, and required documents
Provide regular updates and follow-ups on project milestones
Assist in gathering client inputs (guest list, supplier preferences, etc.)
Schedule meetings, reminders, and walkthroughs with clients as needed
Vendor Coordination
Reach out to vendors for quotations, availability, and requirements
Follow up on deliverables, payments, permits, or documents related to bookings
Maintain vendor contact list and help keep supplier tracker updated
Relay technical and logistical requirements from vendors to internal team
Administrative & Project Support
Assist in building event-specific trackers (budget, checklist, logistics)
Update client files and ensure all data is organized in the project folders
Help prepare event documents like contracts, agreements, and briefing kits
Encode and track payments made or due to vendors with the finance team
Compile feedback from clients and vendors post-event
Communication & Calls
Handle outbound calls to vendors, suppliers, and event partners
Escalate urgent matters or client concerns to the planning team
Coordinate with on-the-day team to confirm event logistics
Optional Involvement
Opportunity to join the On-the-Day Team for select events
Participation is subject to availability and team needs
Separate talent fee will be provided for on-site support roles
Qualifications
Strong organizational and multitasking skills
Excellent communication skills (written and verbal)
Professional and courteous demeanor on calls and in messages
Proficiency in Google Workspace (Docs, Sheets, Calendar, etc.) and Notion
Familiarity with event planning processes is a plus
Can work independently and meet deadlines
Bonus Points (Optional but Preferred)
Background in customer service, client management, or coordination
Previous experience in an events or wedding planning company
Comfortable working flexible hours when close to event dates
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