Customer Service

4 days ago

Naga, Bicol, Philippines Quantrics Enterprises Inc. Full time ₱228,000 - ₱274,400 per year
What You'll Be Doing:
  • Deliver exceptional customer service via voice and non-voice platforms (calls and chats)
  • Navigate multiple systems and tools to assist customers with speed and accuracy
  • Make outbound calls when needed and tailor-fit solutions to customer needs
  • Respond to inquiries about pricing, products, and services in a clear, helpful manner
  • Recommend, upsell, and cross-sell cutting-edge communication products
  • Follow standard procedures to solve issues thoroughly and efficiently
  • Build strong customer relationships with empathy and professionalism
  • Handle payment negotiations and collections with care and respect
  • Perform both voice and non-voice support tasks as part of a dynamic, blended role
What We're Looking For:

At Quantrics, we believe in hiring people who are ready to shine If the following sounds like you, then you're exactly who we want on our team:

  • At least 18 years old
  • Graduate of Senior High School or High School (Old Curriculum)
  • Willing and excited to work onsite in Naga, Cam Sur
  • Open to a shifting schedule, including graveyard shifts
  • Has a valid NBI Clearance (Applicants with NBI will be prioritized)

A Glimpse of what awaits you:

  • Earn as much as Php 19,000 to Php 22,000 Salary Package + Quarterly Salary Increase*
  • Hybrid or Work from Home (performance-based arrangements are made after probationary period)
  • HMO with 1 FREE Dependent
  • 10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash)
  • Life and Accident Insurance – Day 1
  • Optical, Medicine, and Mental Health Reimbursement
  • 6 Months Paid Maternity Leave with Cash Assistance
  • 15 Days Paid Paternity Leave

You may also walk in to apply

Monday-Friday, 10am-5pm.

*Weekend/Holiday operations are subject to change without prior notice.

*Check our Social Media pages for updates.

Site located at:

3F Robinsons Cybergate Roxas Ave. Cor Almeda Highway Naga City, Camarines Sur 4400

Take your journey to the next level

Tip: Don't forget your Valid ID & Resume

TARA NA SA Q

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