Customer Service
5 days ago
- Deliver exceptional customer service via voice and non-voice platforms (calls and chats)
- Navigate multiple systems and tools to assist customers with speed and accuracy
- Make outbound calls when needed and tailor-fit solutions to customer needs
- Respond to inquiries about pricing, products, and services in a clear, helpful manner
- Recommend, upsell, and cross-sell cutting-edge communication products
- Follow standard procedures to solve issues thoroughly and efficiently
- Build strong customer relationships with empathy and professionalism
- Handle payment negotiations and collections with care and respect
- Perform both voice and non-voice support tasks as part of a dynamic, blended role
At Quantrics, we believe in hiring people who are ready to shine If the following sounds like you, then you're exactly who we want on our team:
- At least 18 years old
- Graduate of Senior High School or High School (Old Curriculum)
- Willing and excited to work onsite in Naga, Cam Sur
- Open to a shifting schedule, including graveyard shifts
- Has a valid NBI Clearance (Applicants with NBI will be prioritized)
A Glimpse of what awaits you:
- Earn as much as Php 19,000 to Php 22,000 Salary Package + Quarterly Salary Increase*
- Hybrid or Work from Home (performance-based arrangements are made after probationary period)
- HMO with 1 FREE Dependent
- 10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash)
- Life and Accident Insurance – Day 1
- Optical, Medicine, and Mental Health Reimbursement
- 6 Months Paid Maternity Leave with Cash Assistance
- 15 Days Paid Paternity Leave
You may also walk in to apply
Monday-Friday, 10am-5pm.
*Weekend/Holiday operations are subject to change without prior notice.
*Check our Social Media pages for updates.
Site located at:
3F Robinsons Cybergate Roxas Ave. Cor Almeda Highway Naga City, Camarines Sur 4400
Take your journey to the next level
Tip: Don't forget your Valid ID & Resume
TARA NA SA Q
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