Sales Support

2 days ago

Ortigas Post Office, Philippines Offshore Business Processing Full time ₱20,000 - ₱28,000 per year

Do you have at least two years of experience in Customer Service or Sales Support in the Freight Forwarding, Logistics, or Shipping industry? APPLY now

Job Summary

  • HMO on Day 1
  • Receive promising perks and rewards
  • Experience travel opportunities
  • Get recognized for what you do
  • Achieve work-life balance
  • Improve exponentially with enhanced learning

Responsibilities

Client Specific tasks

  • Place export bookings with origin office.
  • Confirm export booking details with origin office.
  • Confirm shipment ready date for collection with origin office.
  • Confirm shipment pick up date schedule with origin office.
  • Confirm airline website tracking departure and arrival data.
  • Request Debit Note and Profit share upon origin departure date.
  • Chased Debit Note and Profit share weekly.

Other tasks

  • Quoting (General Cargo) /Spot Quote
  • Rate Management
  • Entering/Updating New rates (lines) – Client and Supplier
  • EDI Costings/Quote Systems
  • Adding CIV and PO numbers in jobs
  • Cancelling & Archiving Orders
  • Container Breakup Update
  • Landed Costing
  • Product Listing
  • Update Transfer number
  • Update Exchange rates
  • Deriving EFT/FTP Reports
  • DAP/DDU/DDP quote
  • Updating Handling Charge
  • Updating Sailing Schedule

Requirements

  • At least 1-year of experience in Customer Service or Sales Support in Freight Forwarding, Logistics, or
  • Shipping industry is a requirement
  • Must have high level of attention to detail and accuracy
  • Excellent English skills in both written and oral
  • Ability to cope with repetitive or continuous support queries
  • Solid computer skills with the ability to learn new systems quickly
  • With positive attitude towards difficult situation
  • Willing to work in Ortigas or Cubao
  • Can start ASAP and amenable to morning and weekend schedules

Job Type: Full-time

Pay: Php20, Php28,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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