Customer Support Associate – BPO Mandaluyong Night Shift

6 days ago

Mandaluyong City, National Capital Region, Philippines J-K Network Manpower Services Full time ₱20,000 - ₱35,000 per year

Company Profile:

Join a global professional services company that delivers a wide range of solutions in strategy, consulting, digital, technology, and operations. Be part of a dynamic team driving innovation and excellence in the Business Process Outsourcing (BPO) industry.

Position Details:

  • Industry: Business Process Outsourcing
  • Location: Mandaluyong (On-site)
  • Schedule: Night Shift
  • Salary: Php 20,000–35,000
  • Work Setup: Full On-site

Job Qualifications:

  • Completed at least 1 year in college with 6 months of BPO experience.
  • Willing to work night shifts
  • Amenable to working in Mandaluyong or other sites.
  • Strong communication and customer service skills
  • Must be willing to work fully on-site

Job Responsibilities:

  • Handle inbound and outbound customer service calls
  • Resolve client concerns and provide accurate information
  • Maintain professionalism and empathy in all interactions
  • Document customer interactions in the system
  • Meet performance metrics and quality standards

Recruitment Process (Onsite)

  • HR Interview
  • Hiring Manager Interview
  • Job Offer

Job Types: Full-time, Permanent

Pay: Php20, Php35,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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