
Customer Support Associate – BPO Mandaluyong Night Shift
6 days ago
Company Profile:
Join a global professional services company that delivers a wide range of solutions in strategy, consulting, digital, technology, and operations. Be part of a dynamic team driving innovation and excellence in the Business Process Outsourcing (BPO) industry.
Position Details:
- Industry: Business Process Outsourcing
- Location: Mandaluyong (On-site)
- Schedule: Night Shift
- Salary: Php 20,000–35,000
- Work Setup: Full On-site
Job Qualifications:
- Completed at least 1 year in college with 6 months of BPO experience.
- Willing to work night shifts
- Amenable to working in Mandaluyong or other sites.
- Strong communication and customer service skills
- Must be willing to work fully on-site
Job Responsibilities:
- Handle inbound and outbound customer service calls
- Resolve client concerns and provide accurate information
- Maintain professionalism and empathy in all interactions
- Document customer interactions in the system
- Meet performance metrics and quality standards
Recruitment Process (Onsite)
- HR Interview
- Hiring Manager Interview
- Job Offer
Job Types: Full-time, Permanent
Pay: Php20, Php35,000.00 per month
Benefits:
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Work Location: In person
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