Senior Coordinator

2 days ago

Makati City, National Capital Region, Philippines AMS Full time $104,000 - $130,878 per year

About Us

Millions look to us to progress their careers. We look to you.

Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionizing how organizations approach talent acquisition, AMS stands as a world leader in the industry.

Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.

Job Title:
Senior Coordinator - Early Careers and Campus

The Role:

We are seeking a detail-oriented and proactive Administrator to support recruitment operations. This role involves managing end-to-end administrative tasks across various recruitment processes, ensuring timely delivery, accuracy, and compliance.

Performance Outcomes / Accountabilities:

  • Timely Completion of Tasks Within SLA:
  • Application Screening: within 3 business days
  • Candidate Disposition: within 3 business days
  • Candidate Queries: response within 2 business days
  • Offer Letter Creation & Issuance: within 2 business days (volume cap: 40 contracts every 2 business days)
  • Quality Standards:
  • Data Accuracy: 95% to 100%
  • Work Utilization: 98% to 100%
  • Compliance:
  • 100% adherence to recruitment policies and procedures
  • 100% completion of AMS and client-mandated training
  • Stakeholder Satisfaction:
  • Minimum average score of 3.5/5.0 in satisfaction surveys (may vary per account)

Key Responsibilities:

  • Manage account-specific activities including:
  • Requisition creation and management
  • Event coordination
  • Application screening and test administration
  • Interview scheduling and video interview assessments
  • Candidate query resolution
  • Offer and onboarding management
  • Invoicing, PO raising, and referral tracking
  • Reporting and ATS updates
  • Maintain and update Operations Manual and work instructions
  • Build strong relationships with recruiters, hiring managers, vendors, and stakeholders
  • Provide first-line support for escalations and process updates
  • Identify and implement process improvements
  • Oversee work allocation and review output accuracy for Coordinators

Critical Knowledge, Skills, and Experience:

  • Excellent communication skills with the ability to build strong relationships
  • Strong verbal and written communication; able to influence and inform effectively
  • Exceptional organizational and time management skills
  • Proficiency in Microsoft Office (Outlook, Word, Excel)
  • Familiarity with recruitment technologies and platforms

Desirable Knowledge, Skills, and Experience:

  • Experience in in-house, agency, or RPO settings focused on talent acquisition and volume recruitment
  • Understanding of compliance and recruitment legislation
  • Interest in market trends and industry insights to support client and team needs

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