Trainer ( Telco Sales)

6 hours ago

Mandaluyong City, National Capital Region, Philippines ESOL IT SERVICES INC. Full time ₱450,000 - ₱650,000 per year

Job Summary

Are you passionate about helping people grow? We're looking for an energetic and experienced Trainer who can deliver impactful learning sessions for both new hires and tenured employees. If you love simplifying complex ideas, engaging learners, and driving performance improvement—this role is for you

You'll be a key partner in building confident, high-performing teams through effective training and coaching.


Qualifications
  • 2+ years experience in Training, Facilitation, or L&D in BPO environment
  • Experience in software or sales accounts is a plus (not required)
  • Strong communication & presentation skills
  • Able to handle group dynamics and adjust to various learning styles
  • Skilled in creating training decks, modules, assessments & reports
  • Knowledge in coaching and performance improvement is an advantage

Key Responsibilities
  • Conduct classroom and virtual training for new and existing employees
  • Deliver onboarding, product/process training, and upskill programs
  • Evaluate learner performance and provide coaching to ensure readiness
  • Work closely with Operations to identify training gaps and opportunities
  • Maintain accurate training records, learning plans, and progress reports
  • Keep training materials updated, engaging, and easy to understand
  • Support calibrations, refreshers, and quality initiatives

Why Join Us?
  • Grow your training expertise
  • Work with a collaborative, supportive team
  • Be part of a company that values development and career advancement

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