Welfare Desk Officer

2 weeks ago

Manila, National Capital Region, Philippines Magsaysay Global Services, Inc. Full time ₱220,000 - ₱280,000 per year

JOB SUMMARY:

We are looking for a Welfare Desk Officer to manage worker welfare, liaise with government agencies, assist in pre-deployment processes, and ensure compliance with regulations. This role requires strong communication skills and the ability to manage cases effectively.

KEY RESPONSIBILITIES:

  • Liaise with MWO/POLO, OWWA, DMW/POEA, embassies, and legal teams regarding worker cases.
  • Attend SENA Conciliations and provide updates to the AM.
  • Ensure proper documentation for closures, settlements, and repatriation.
  • Conduct Pre-Departure Briefings (PDB) for departing workers.
  • Ensure completion of necessary forms (Acknowledgement, No Fees Certification, Photo Consent, Covid Declaration, etc.).
  • Stay updated on regulatory changes and internal policies.
  • Assist with document management and quality system updates.
  • Identify risks and recommend process improvements.

JOB QUALIFICATIONS:

  • Must have Bachelor's Degree in BS Psychology
  • 2 years working experience in welfare or support in related field;
  • Preferably a licensed Psychometrician,
  • Excellent communication and interpersonal skills.
  • Problem-solving and crisis management abilities.
  • High level of accountability, integrity, motivation and commitment;
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Proficiency in Microsoft Office experience

Here's what makes working with us truly special:

Attractive Compensation: Competitive salary packages that reflect your expertise and dedication.

Fun and Inclusive Environment: A vibrant workplace culture where creativity is encouraged, ideas are celebrated, and collaboration is key. Enjoy regular team-building activities and social events.

Savings Program: Robust savings programs and other financial benefits to plan for your future.

Personal & Career Growth: Mentorship programs, clear career advancement paths and continuous learning opportunities powered by Learning & Development.

Healthy Work Environment: Access to wellness programs and resources for a supportive and healthy work environment.

Amazing Perks: Comprehensive health benefits and wellness programs for you and your family.

Job Type: Full-time

Pay: Php22, Php28,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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