Account Associate

5 hours ago

Manila, National Capital Region, Philippines Trends Group, Inc. Full time ₱250,000 - ₱500,000 per year

I. PURPOSE

  • To be able to train new breed of future Account Manager.
  • To be able to immerse new hires on the role and responsibility of an Account Manager.
  • To lessen the accountability of potential Account Manager.

II. DUTIES AND RESPONSIBILITIES

  • Work closely with account manager to achieve sales objective
  • Maintain accurate and complete customer account details
  • Assist in determining pricing proposal for customer
  • Coordinate and help Account Managers in cultivating new business opportunities with potential clients
  • Provide responses to customer inquiries in a timely and professional manner
  • Help to resolve clients' issues and concern
  • Attend technology seminars, workshop and sales related training
  • Participate in Trends' marketing activity such as exhibits and seminar
  • Ensure total customer satisfaction by providing quality customer service
  • Support and manage existing and potential customers
  • Provide daily support of business operations to customers
  • Identify business initiatives and improvements
  • Prepare presentations and reports to clients
  • Assist account manager accurate in creating and preparing correct cost sheets and proposals
  • Contributes on providing customer account deliverables

III. QUALIFICATIONS

A. Minimum Education

  • Should be at least College Graduate

B. Minimum Experience/Training

  • Everyone is welcome.
  • Preferable Cheerful, Responsible, Competitive, Hard Working and Interpersonal Person

C. Competency

  • Strong Personality (Can cope up with Stress, Pressure and Anxiety).
  • Should be able to accept constructive criticism and be able to adapt on team's culture.
  • Good in Critical thinking and strategy, preferably with leadership background

IV. WORKING CONDITIONS

  • May require working beyond normal business hours, including weekends and holidays to meet project deadlines or address urgent client issues

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