Technical Lead

1 week ago

Philippines Ripplehire Full time ₱900,000 - ₱1,200,000 per year

Role description

About the Role:

We are seeking a Dynamics 365 CRM Developer to enhance and maintain our Microsoft Dynamics CRM system. The ideal candidate will have a minimum of 3+ years of experience, preferably in the finance industry, along with strong analytical skills. Key responsibilities include delivering new features, maintaining system performance for the Private Sector Operation Department (PSOD), and collaborating with ITD colleagues to implement changes. This role offers the opportunity to develop impactful solutions within a dynamic, cross-functional team.

Scope of Work/Responsibilities

  • Design, customize, and develop Microsoft Dynamics 365 CRM solutions to meet business processes and requirements, integrating them with other systems.

  • Serve as a Level 3 Support Subject Matter Expert (SME) for troubleshooting complex CRM application issues, providing advanced technical support and resolution.

  • Manage incidents by providing timely status updates, conducting thorough root cause analysis, and implementing preventive measures to minimize recurrence.

  • Collaborate with stakeholders to gather requirements and define project scope.

  • Oversee solution implementation, assist in quality assurance, deployment, and support phases, and monitor product performance for improvement opportunities.

  • Stay updated on the latest CRM technologies and best practices.

Skills

Requirement and Qualification (Education & Work Experience)

  • Bachelor's degree in information technology, Computer Science, or a related field.

  • 3+ years of experience with Microsoft Dynamics 365 CRM, including customization, configuration, and integration.

  • Familiarity with CRM modules such as Customer Service, Sales, Field Service, Marketing, or Customer Insights.

  • Strong understanding of CRM development principles and best practices, with the ability to troubleshoot and resolve technical issues.

  • Hands-on experience with the Power Platform (Power Automate, Power Apps, etc.).

  • Experience in C#, .NET Development and familiarity with SQL Server.

  • Strong attention to detail and excellent communication skills.

  • Ability to work independently and collaboratively.

  • Experience with ITIL, Agile, or similar IT frameworks.

  • Bonus: Knowledge of client's private sector operations, CreditLens, LoanIQ, or Summit.

About RCG Global Services

At Myridius, we transform the way businesses operate. Formerly known as RCG Global Services, our more than 50 years of expertise now drive a new vision—propelling organizations through the rapidly evolving landscapes of technology and business. We offer tailored solutions in AI, data analytics, digital engineering, and cloud innovation, addressing the unique challenges each industry faces. Our integration of cutting-edge technology with deep domain knowledge enables businesses to seize new opportunities, drive significant growth, and maintain a competitive edge in the global market. Our commitment is not just to meet expectations but to exceed them, ensuring measurable impact and fostering sustainable innovation. The success of Myridius is directly tied to the breakthroughs achieved by our clients. Together, we co-create solutions that not only solve today's challenges but also anticipate future trends. At Myridius, we go beyond typical service delivery. We craft transformative outcomes that help businesses not just adapt, but thrive in a world of continuous change. Discover how Myridius can elevate your business to new heights of innovation. Visit us at and start leading the change.

  • Technical Lead

    2 days ago

    Philippines Muvr Full time ₱1,500,000 - ₱2,500,000 per year

    About MuvrMuvr is an AI-powered logistics platform that connects customers, service providers, and retail partners to make moving, delivery, and junk removal simple, transparent, and efficient.We're redefining how people and businesses move and transport real-world goods — with automation, smart dispatching, and scalable infrastructure that powers...

  • Technical Lead

    2 days ago

    Philippines Teamified Full time ₱1,500,000 - ₱3,000,000 per year

    Teamified works with top enterprises and digital native businesses in Australia helping them build their remote teams in India, Philippines and Sri Lanka. We pride ourselves with hiring great teams to work on exciting game changing technology. Teamified currently has 200+ engineers, testers, product managers etc. working across 20+ partners. We focus on...

  • Technical Lead

    3 weeks ago

    , Metro Manila, Philippines HawodTech Solutions Full time

    The role will be responsible for delivering and maintaining world-class integrated products for the FinTech operational world. As the Technical Lead you will work closely with the Business leaders and technical teams to understand their needs are currently met and evaluated and defined for future changes relating to any mobile/web applications to fulfil...

  • Technical Lead

    1 week ago

    Philippines Ripplehire Full time ₱900,000 - ₱1,200,000 per year

    Role descriptionScope of Work/ResponsibilitiesThe consultant will be responsible for ensuring the effective operation and maintenance of the Climate and Change Disaster RiskManagement System (CCDRMS) post-warranty support. The scope of work includes conducting a comprehensive assessment of thesystem's current functionality, providing technical support to...

  • BI Technical Lead

    1 week ago

    , , Philippines Lingaro Full time

    Growth through diversity, equity, and inclusion. As an ethical business, we do what is right — including ensuring equal opportunities and fostering a safe, respectful workplace for each of us. We believe diversity fuels both personal and business growth. We're committed to building an inclusive community where all our people thrive regardless of their...

  • Java Technical Lead

    2 weeks ago

    Philippines Station Five Full time ₱1,200,000 - ₱3,600,000 per year

    Things to know before applying:You must have your own work equipmentYou are able to work remotelyYou can work full-time for this roleExperience working with clients/companies outside PH is an advantageRole Overview: We are seeking an experienced and highly motivated Technical Lead with expertise in JavaSpring Boot, React or Angular, and MongoDB. This role...

  • Technical Portfolio Lead

    1 week ago

    , , Philippines Energy Development Corporation Full time

    Technical Portfolio Lead page is loaded## Technical Portfolio Leadlocations: EDC Rockwell Business Center Tower 3time type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR ## Unleash your energy within! Be a part of the EDC Team!Lead the development of a known well drilling project from conceptualization to approval. Organize a...

  • Technical Lead

    3 weeks ago

    , Metro Manila, Philippines myGwork - LGBTQ+ Business Community Full time

    Join to apply for the Technical Lead role at myGwork - LGBTQ+ Business Community 1 day ago Be among the first 25 applicants Join to apply for the Technical Lead role at myGwork - LGBTQ+ Business Community This job is with Hogarth, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not...

  • Java Technical Lead

    4 weeks ago

    , Metro Manila, Philippines White Cloak Technologies, Inc. Full time

    Join to apply for the Java Technical Lead role at White Cloak Technologies, Inc. Job Summary Technical Lead is a software engineer responsible for leading a development team; ensuring that the developers are aligned with the technical direction and produce quality applications/solutions. Responsibilities Work with the Solutions Architect and other subject...

  • Technical Lead

    2 weeks ago

    Philippines Ripplehire Full time ₱1,200,000 - ₱2,400,000 per year

    Role descriptionScope of Work/Responsibilities1. Technical:Undertake the design and development of advanced frontends for GenAI-powered applications using (version 14 or later)Establish best practices for code quality, performance optimization, and maintainability.Work with a team of data engineers, fostering a culture of innovation and excellence.2....