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Service Advisor
2 weeks ago
Hino Balintawak (A division of Toyota Balintawak Caloocan, Inc.)
5 Epifanio De Los Santos Ave East Grace Park, Brgy 95, Caloocan, 1400 Metro Manila
EDUCATION
- Bachelor's Degree graduate, preferably Engineering Courses (Mechanical, Industrial, Electrical or any Business-related courses)
SKILLS/TRAINING
- Good communication skills
- Proficient in Microsoft Office applications
- Can work under pressure
- Can do multitasking
EXPERIENCE
- At least 1 year experience on the vehicle repairs
- At least 1 year experience on customer handling
- Fresh Graduates are encouraged
JOB DUTIES AND RESPONSIBILITIES
- Handle initial stage of complaint handling
- Provides the customer with enough basic information regarding the cost estimation and works to be done on the vehicle
- In-charge in assisting and receiving customer units with Body and Paint concerns
- Provide collision repair estimates that will be later on be used for insurance purposes
- Coordinates with insurance companies regarding documents needed to facilitate repair
- Determine the level of damage and possible affected hidden damages
- Performs final inspection of units before release to ensure cleanliness and accuracy of job done
- Ensure to contribute to the CS initiatives of TBK
- Providing regular updates and follow ups to the customer
Job Types: Full-time, Permanent, Fresh graduate
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Staff meals provided
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Overtime pay
- Yearly bonus