Order Management Analyst

Job Description

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to GM Philippines office three times per week or other frequency dictated by the business.

The Role: The role is responsible for operationally leading and executing backend operation processes of Order Management (Order to Delivery/Procure to Pay), ensuring that processing is done with high quality – accurate, timely and complete.

What You'll Do

• Responsible for operationally leading and executing backend operation processes of Order Management (Order to Delivery/Procure to Pay), ensuring that processing is done with high quality – accurate, timely and complete

• Partner and Liaise with Key Stakeholders including but not limited to External/Internal Dealers & Suppliers, Logistics and Purchasing & Supply Chain

• Analyze and Interpret data for reporting requirements

• Combination of repetitive and adhoc processes that are more complex and require critical thinking

• Ensures compliance with GM Corporate policies and external regulatory requirements

• Support internal and external audits

• Interacts with internal/external related parties (Stakeholders, Dealers, Suppliers, Logistics, GPSC, Finance Teams, etc.)

• Has strong control focus – brings any issues (accounting or control related) forward immediately

• Has a strong focus on process improvements to drive quality accounting and compliance

  • Frequent contact with others outside of work group to accomplish tasks

  • Participation in Special Projects (including LEAN/Six Sigma activities)  - -eventual leader of such projects

• Highly technical in the use of SAP system (t-codes, asset module flow, etc.)

• Supports BCP, BIA activities and updates EUCA Files

Your Skills & Abilities (Required Qualifications)

• BA in Finance/Supply Chain/Accounting/Business or equivalent with strong foundation and experience in a shared service environment

• Experience working in a multinational organization and working with colleagues internationally is preferred

• Basic domain knowledge of Aftersales related processes (Supply Chain, Order Management and Materials Management for CCA)

• Works effectively with others and as part of a team;

• Competent/Above-Average English Fluency

• Applies knowledge of financial reporting implications of transactions within Supply Chain – sourcing, procurement, and customer order deliver

• Understanding of US GAAP, IFRS, and SOX /Internal Control Requirements – additionally, continue to attend trainings on these topics to remain adequately informed and knowledgeable.

• Working knowledge of SAP and other GM systems as required for the assigned position (systems and level of knowledge necessary will vary – employee must be willing to continuously learn the GM systems landscape and functionality)

• Basic understanding of KNIME, PowerBI and other automation tools available in GM

What Will Give You A Competitive Edge (Preferred Qualifications)

• Problem Solving

• Data Processing

• Possesses Continuous Improvement mindset and able to translate it to meaningful projects

• Solves and Analyzes Issues, Stretched Goals

• Drive for Individual Results

• Ability to work cross-functionally

• Basic Communication Skills

  • Verbally communicates clearly and concisely a need, request, idea or thought to drive action of peers

  • With help, can tailor communication to address concerns or open conversations in a way that the external partner understands and protects the reputation and confidentiality needs of GM.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.