
Systems Engineer
4 days ago
The Systems Engineer provides presales and after sales support to the sales team, partners, and end customers.
Responsibilities:
- Pre-Sales Support: Meet with vendors, partners, and end customers to qualify requirements and develop accurate Bill of Materials (BOM).
- Technical Assistance: Assist partners and end customers with technical inquiries and provide in-house training to SEs and the sales team.
- Proof of Concept: Perform Proof of Concept (PoC) and demos to showcase solutions to partners and end customers.
- Product Presentations: Conduct product presentations to provide technical and solutions overview.
- Post-Sales Support: Provide technical support via email, phone, onsite, or remote sessions, ensuring timely resolution of issues.
- Coordination: Work with vendors' Technical Assistance Center (TAC) for speedy problem resolution.
- Service Level Agreement (SLA): Deliver 8X5 and 24X7 SLA services to partners and end customers.
- Documentation: Maintain complete and accurate documentation before and after each activity.
Qualifications:
- College graduate of any IT or engineering related course.
- Has at least 2 years of related work experience; preferably with background in providing pre and/or post-sales support. Fresh Graduates are welcome to apply.
- Knowledgeable in computer networking and troubleshooting
- Good presentation skills
- Can handle multiple projects simultaneously
- Good communication (written and oral) skills
- Willing to work onsite in C. Raymundo Ave., Brgy. Maybunga, Pasig City
Job Type: Full-time
Benefits:
- Company Christmas gift
- Company events
- Flextime
- Opportunities for promotion
Application Question(s):
- How much is your expected salary receiving?
Work Location: In person
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