Customer Service Agent

2 days ago


Quezon City, National Capital Region, Philippines Sapient Global Services Full time ₱240,000 - ₱300,000 per year
Easy, no-hassle and Fast One-day Hiring process Earn up to 25k monthly plus more benefits We are looking for a Customer Service Representative in our Metro Sites This is for urgent hiring, don't miss this opportunity and Apply Now

Responsibilities
  • Handle customer inquiries, provide solutions, and resolve issues across various channels.
  • Offer accurate information about products, services, and company policies.
  • Process orders, returns, and account updates efficiently.
  • Maintain high standards of customer service and satisfaction.
  • Meet performance targets for productivity, quality, and customer satisfaction.
  • Document interactions and transactions accurately.

Qualifications
  • High school diploma or equivalent required; customer facing work experience is a plus.
  • No prior customer service experience necessary—we provide comprehensive training
  • Strong communication and interpersonal skills.
  • Attention to detail and effective problem-solving abilities.
  • Ability to work in a fast-paced environment and adapt to changing customer needs.
  • Proficiency with customer service tools and systems is a plus but not required.

Our Awesome Benefits
  • Fix weekends Off
  • Competitive Salary
  • Monthly Commissions
  • HMO with 2 FREE Dependents from Day 1
  • Free Coffee and Biscuits at the office
  • Paid leaves, OT & holiday pay
  • Government-mandated benefits & 13th-month pay
  • Fast-Track Career Growth for top performers
  • Life Insurance & Retirement Plan for qualified team members

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply today

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