Night Operations Manager
2 days ago
Responsible for overseeing the overall operations, security, maintenance and other services, and ensuring a safe, secure and well - maintained environment in the Araneta City during nighttime, and requiring proactive management and problem - solving to maintain high standards of service and operations during the night.
Responsibilities
- Operations and Facilities Management
- Oversee the smooth functioning of all facilities and equipment, ensuring uninterrupted services to lessees, resident and visitors.
- Conduct routine inspections of all buildings to ensure cleanliness and safety.
- Ensure that all nighttime cleaning, maintenance and repair work is done as per schedule and complies with operational standards
- Coordinate with Property Management Teams for urgent repairs that need to be undertaken at nighttime
- Ensure cost - efficient utility usage at nighttime
- See to the observance and implementation of Security SOPs
- Respond to security incidents such as unauthorized access, disturbances, etc.
- Ensure compliance with fire safety, health and safety regulations and emergency protocols.
- Lessees and Customer Service
- Serve as the primary contact of Lessees, residents and visitors during nighttime
- Act on complaints, service requests and urgent issues efficiently and professionally
- Liaise with Lessees and residents for any concerns that may arise at nighttime
- Provide assistance to all visitors, as needed.
- Crisis & Incident Management
- Respond to any incident such as power outages, security breaches or urgent maintenance issues.
- Prepare and maintain detailed incident reports to escalate to Management
- Activate Emergency Response Group (ERG) , as required.
- Personnel Supervision
- Oversee all night shift personnel (security, housekeeping, maintenance, etc.) in various Properties ensuring they perform their respective tasks effectively.
Qualifications
- College graduate, preferably in Engineering (Mechanical/ Electrical, ECE, Civil)
- At least five (5) years of work experience in managerial capacity in the same or similar industry.
- Strong leadership
- Proficient in reporting and documentation
- Self - starter, can work independently and handle high pressure situations
- Can work night shifts, weekends and holidays.
Job Types: Full-time, Permanent
Benefits:
- Free parking
- Health insurance
- On-site parking
- Paid training
- Pay raise
Application Question(s):
- Are you available to attend a face-to-face interview?
- What is your desired salary?
- Are you a licensed engineer?
- If hired, how soon can you join the Company?
Work Location: In person
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