CSR Healthcare Hotline Agent

1 week ago


Ortigas, Philippines Sapient Global Services Full time

One-day hiring process Earn up to 25k monthly Sapient is seeking dedicated Call Center Agents to join our Healthcare Customer Service Representative Team This is for urgent hiring. Apply now

Responsibilities:

  • Answer inquiries regarding medical services, insurance coverage, and billing
  • Assist patients with scheduling appointments and accessing medical records
  • Verify insurance coverage and process medical claims and bills
  • Coordinate with stakeholders to resolve customer issues and ensure customer satisfaction
  • Achieve performance targets related to customer satisfaction and quality

Qualifications:

  • High school diploma or equivalent (some college coursework in healthcare or related field preferred)
  • Good communication and interpersonal skills
  • Excellent problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced and dynamic environment

Benefits:

  • HMO
  • Rice Allowance
  • Paid Leaves
  • Holiday and Overtime Pay
  • Mental Wellness Program starting Day 1
  • Free Medical Insurance upon regularization
  • Insurance Coverage starting Day 1
  • Government-mandated benefits
  • 13th Month Pay

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply today

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php25,000.00 per month

Benefits:

  • Additional leave
  • Employee discount
  • Health insurance
  • Paid training

Work Location: In person


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