CSR Healthcare Hotline Agent
1 week ago
One-day hiring process Earn up to 25k monthly Sapient is seeking dedicated Call Center Agents to join our Healthcare Customer Service Representative Team This is for urgent hiring. Apply now
Responsibilities:
- Answer inquiries regarding medical services, insurance coverage, and billing
- Assist patients with scheduling appointments and accessing medical records
- Verify insurance coverage and process medical claims and bills
- Coordinate with stakeholders to resolve customer issues and ensure customer satisfaction
- Achieve performance targets related to customer satisfaction and quality
Qualifications:
- High school diploma or equivalent (some college coursework in healthcare or related field preferred)
- Good communication and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Ability to thrive in a fast-paced and dynamic environment
Benefits:
- HMO
- Rice Allowance
- Paid Leaves
- Holiday and Overtime Pay
- Mental Wellness Program starting Day 1
- Free Medical Insurance upon regularization
- Insurance Coverage starting Day 1
- Government-mandated benefits
- 13th Month Pay
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE
Give us a ring, and let's talk about how we can help you. Apply today
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php17, Php25,000.00 per month
Benefits:
- Additional leave
- Employee discount
- Health insurance
- Paid training
Work Location: In person
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