Procurement Coordinator

About Us

*HelloConnect*

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Job Description

HelloConnect is seeking a Procurement Coordinator to support our Procurement Operations by managing the end-to-end process of purchase order creation and administration. This role is responsible for ensuring accuracy, timeliness, and compliance in all ordering activities, leveraging both our ERP system and Microsoft Office applications. Working in close collaboration with Sales, Category Management, Production, and Supply Chain teams, the Procurement Coordinator will raise

and manage purchase orders with suppliers to ensure seamless and efficient supply chain

operations.

Job Description

• Create, validate, and issue purchase orders, making revisions or raising additional orders as needed.
• Ensure all orders are accurate and complete before submission to suppliers.
• Address supplier queries related to purchase orders or transportation promptly.
• Develop, maintain, and enhance operational reports to support daily activities and provide senior leadership with actionable insights.
• Collaborate with suppliers and cross-functional teams including Sales, Category Management, and Production to ensure orders are fulfilled on time and in full to meet customer requirements.
• Support supply chain operations to ensure timely, complete product deliveries.
• Rapidly resolve operational issues, conduct root cause analyses, and implement corrective actions to prevent recurrence.
• Identify and report tooling or process issues, recommending and driving improvements.
• Assist with additional operational tasks as required, including master data maintenance, supplier forecasting, delivery schedule updates, and inventory data analysis.

Skills and preferred qualifications

• Minimum 2 years experience in purchasing or procurement (preferably as a Buyer)
• Strong proficiency in Microsoft Office (Excel, Word, Outlook)
• Experience in creating and managing purchase orders
• Experience with ERP/MRP systems
• Excellent communication and collaboration skills
• High attention to detail and accuracy in documentation
• Strong organizational and time management skills
• Fluent in English (written and spoken)
• Experience in the manufacturing or supply chain industry
• Knowledge of additional European languages (German or Polish a plus)
• Prior experience in a multinational or fast-paced environment

Why work for us?

At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.