Country Product Manager

What You Can Expect:

WHAT YOU'LL BE DOING

Strategy and Volume Development

• Manage the procurement team to ensure a high-performance environment with a high degree of ownership, accountability, and transparency.
• Maximize profitability for Rhenus through lower rates, adherence to regional policies to secure regional/global incentives from carriers/co-loaders, etc.
• Strong collaboration with the commercial head to align product and commercial strategy through regular meetings, pipeline reviews, support for tenders, analysis of lost business due to procurement, etc.
• Support the commercial teams by visiting key customers and supporting sales team in coming up with a solution
• Doing market analysis such as rate trends, port situation, space/equipment issues, etc., and proposing strategy to Sales
• Regular and detailed analysis of volumes, define tradelane development strategy together with Sales, analyze monthly volume development trend, etc.
• Implement and align with regional product strategies such as core co-loader adherence, core carrier policy, etc.

Vendor Relationship Development

• Build and maintain relationships with all the vendors especially core carriers and co-loaders, preferred carriers, and their decision makers locally.
• Organize regular business reviews with core vendors.
• Establish a contact matrix for all vendors at all tier levels.
• Monitor vendor's performance and follow proper escalation process.
• Resolve major issues with the vendors escalated by the department heads.
• Ensure no disruption in operations which can impact commercial relationships with the client or result in a service failure.

FCL Tariff, Rates and Contract Management

• Rate and contract negotiation with vendors for tenders, key accounts or big volumes
• Ensure tariff are always updated and available with proper validity in place to the pricing / network support teams.
• Ensure proper vendor contracts and relevant documents such as SLA, Credit Terms, NDA, etc are in place before we start a business with them.

Product Development Branding and Training

• Coordinate with Marketing team to provide customer & sales-oriented marketing material (flyers. Brochures, presentations) which improves marketing awareness and competitiveness of our sales team.
• Create user-oriented product training together with commercial teams to enhance sales & operations' knowledge of Rhenus product and systems.

What You Bring:

WHAT SKILLS & EXPERIENCE YOU'LL BRING TO US

• Minimum 10 years' experience in Freight forwarding industry, with solid background in ocean freight operations or procurement role.
• Thorough understanding ocean freight market drivers
• Passion for service delivery and cost-effectiveness – and for identifying how to constantly improve
• Costumer Focused - able to anticipate and identify customers' needs and expectations
• High degree of ownership
• Ability to balance operational priorities with commercial imperatives
• Effective change agent with the ability to adjust change approach based on circumstances
• Proactive and capable of handle responsibility without needing to be micromanaged
• Outgoing personality and the ability to communicate effectively in a diverse multicultural environment
• Able to communicate well in English both spoken and written.
• Strong analytical and negotiation skills
• Able to work under pressure.
• Strategic and innovative mindset
• Be results driven and is persistent in meeting day to day challenges and goals.
• Can multi-task in an intense, fast-paced, high-energy, environment.
• Demonstrate confidence as a performer and lead by example.
• Willingness to travel
• Minimum 5 years of experience in people management and leadership, including recruitment, training & development, coaching, conflict, and performance management.