teller

QUALIFICATIONS:

• Graduate of any 4 year course (with at least Banking and Finance subject)
• Must have at least one year work exposure on financial transactions as teller or cashier
• Must know how to operate cash register, adding machine and validating machine
• Must have good communication and interpersonal skills
• Customer service-oriented
• Must be knowledgeable on basic computer applications
• Willing to have a shifting duty or flexible duty

I. JOB SUMMARY

Receives payments from customers, disburses funds and records monetary transactions.

II. SPECIFIC DUTIES AND RESPONSIBILITIES

A. REGULAR DUTIES

1. Receives cash, checks or credit card payments from customers for hospital bills, charges from different departments/Ancillary Departments, and office rental from doctors, other rental fees from lessee with leasing agreement between UST Hospital, Professional Fees for Doctors and other kinds of collections for the hospital.

2. Counts money to verify the amount compared with the actual charges and other pertinent documents, issues Official Receipts/ Provisional Receipts/ Official Acknowledgment Receipts and issues correct cash changes if there is any.

3. Prepares tellers report for the total collections per shift with corresponding deposits to the designated hospital bank accounts and with complete notations necessary for the report as required by the Accounting Department for appropriate reporting on the UST Hospital books of accounts.

4. Addressed customers concerns related to charges/ hospital bills being paid, and refers the customers to other units that may best answer queries being asked, clearly and in a polite manner.

5. Performs other duties as may be assigned from time to time

B. When assigned at Check Releasing and Patient Refund Monitoring:

1. Receives checks from the Accounting Department, verifies the completeness of transactions and arranges checks according to degree of priority and sends them appropriate signatories.

2. Determines completeness of checks received from authorized signatories and verifies to whether all have documents have been duly signed.

3. Arranges checks, duly signed by signatories and are ready for release, according to their due dates.

4. Monitors status and whereabouts of checks that are already due but not yet on hand.

5. Answers queries and follow-ups from payees, suppliers and other clients. Address their needs appropriately, courteously and politely.

6. Releases checks on according to due dates then records the same on the system. Ensures that the payee presents necessary documents such as valid Identification cards, official receipts and other pertinent data.

7. Forwards the vouchers and other pertinent documents, which serves as attachments for checks to the Accounting Department. Submits a transmittal report to the same office with a complete list of checks issued and released on particular given dates.

8. Receives vouchers from Accounting Department that are due for preparation of application for managers checks, telegraphic transfer and other forms of payments to facilitate its approval from the authorized signatories, monitors and relay status to the immediate superior for further monitoring until appropriate payment. (If disbursement is payable to City Treasurer or the amount is more than P50,000.00 the voucher is endorsed through Internal Audit and forwarded to Cashier thereafter.)

9. Monitors patients refunds, verifies accuracy, summarizes refunds and prepares report for replenishment

C. When assigned as Custodian of Petty Cash Refund, Report Verification, Provisional receipt Monitoring, Property and supplies Custodian, Check Releasing, Schedule Preparation and Teller Monitoring:

1. Monitors petty cash fund disbursements, follows-up liquidations from various departments with cash advances and verifies completeness and correctness of supporting documents of the liquidations made by various departments, prepares report for petty cash fund replenishment and checks petty cash fund balances.

2. Verifies correctness of cash proof sheet prepared by tellers for each shift by comparing total reported income versus the supporting documents total and others. Attach validated deposit slip to support the collections that needs to be deposited.

3. Monitors Provisional Receipts that may be issued with the Official receipt after (3) three days clearing from the bank.

4. Issues Provisional Receipts to doctors for postdated checks received as advance rental payment for doctor's offices.

5. Prepares monthly requisitions for department supplies.

6. Prepares monthly schedule of staff after confirming with the Cashier-in-charge/immediate superior.

7. Assist on the releasing of checks to suppliers every Friday.

Job Type: Full-time

Pay: From Php15,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Employee discount
• Promotion to permanent employee

Education:

• Bachelor's (Required)

Application Deadline: 08/29/2025