Teller - Shifting

4 days ago


Manila, National Capital Region, Philippines Salmon Group Ltd Full time ₱900,000 - ₱1,200,000 per year

Description

Primary responsible to implement processes, identify areas for improvement and assist in documenting processing relative to the following:

A. Teller Services

B. Cheque Clearing

  • Work closely with Branch Operations Manager, colleagues within the team and Salmon stakeholders to achieve Salmon's business model and strategic direction.

  • Vault Room and Main Vault Custodian Reliever

Teller Services

  • Start-of-Day (SOD) Cash receipt acknowledgment in the CBS.
  • Accepts cash / cheque deposits, loan / bills payment and posts the transaction in Core Banking System (CBS)
  • Releases cash for withdrawal, including cheque encashment and posts the transaction in CBS.
  • Updates customer passbook and Issues transaction slip for deposit, withdrawal, or payments.
  • Posting of Time Deposit (TD) placement and release of TD proceeds for pre-termination and maturity
  • Secures appropriate approval for transactions beyond Teller's Limit.
  • Timely reports concerns identified and possible issues that might have impact to branch operations.
  • Checks the legitimacy of the cash / cheque accepted and escalates immediately if suspected counterfeit or suspicious.
  • Safekeeping of cash on hand in a secured manner during the branch banking hours.
  • Cash shall always be safekept and locked in the Teller's Cash Drawers.
  • No cash or cheques shall be left unattended, including deposit/withdrawal/payment slips.
  • Does not leave Teller's Counter anytime without reliever.
  • Teller's cash on hand shall be within its limit. All cash beyond teller's limit shall be timely surrendered to the Branch Cash Officer at mid-day or at any time needed during banking hours.
  • End-Of-Day (EOD) balancing of cash/cheques vs postings made in the CBS.
  • Surrenders the Teller's Cash for safekeeping in the Main Vault under dual control at EOD and proper posting in CBS
  • EOD Cash release to Main Vault Custodians ensuring proper acknowledgment in the system/paper trail.
  • All customer transaction records shall be filed on the day of transaction.
  • All files shall be safekept in the designated filing cabinet of the Teller and shall be within the retention period.
  • Other processes that may arise related to Teller Services

Cheque Clearing

  • Validates the Customer Account Balance and updates the file of Maybank / PCHC
  • Call-out for RBSR Customer Cheques with large amount of transaction.
  • Checks if the Clearing File contains cheques with Stop Payment Order and make sure to hold and escalate the presentment.
  • Timely submission of Clearing File to Maybank / PCHC and proper saving of files as back up copy,
  • Scanned cheque images are saved in a shared drive compiled by clearing date or uploaded in the bank system as it shall be included in the Statement of Account (SOA).
  • Prepares Cheques for Deposit before clearing cut off and submission to custodians who shall deposit the cheque to the Depository Bank
  • Cheques deposited to the Depository Bank, awaiting clearing shall have subsequent entries posted in the system to easily keep track.
  • Bounced Cheques are recorded properly, filed and updated accordingly upon release.
  • Organized filing of Paid Cheques
  • Ascertain that cheques deposited to the Depository Bank the previous day are posted immediately to corresponding accounts upon receipt of clearing status.
  • All transaction records shall be filed on the day of transaction, grouped accordingly.
  • All files shall be safekept in the designated filing cabinet of the Teller and shall be within the retention period.
  • Other processes that may arise related to Cheque Clearing

General

  • Ensure entries submitted for posting are validated by the checker.
  • Close monitoring of outstanding / open items and ensure resolution within the aging period.
  • Ensure maker-checker is in place and observes proper segregation of duties and responsibilities.
  • Ensure completion of tasks assigned within the agreed turnaround-time.
  • Collaborates and attends meetings with stakeholders and identify areas that will have impact to the team.
  • Timely review and update of documented processes.
  • Acts as maker /checker /authorizer for the team based on delegated authority.
  • Acts as reliever when somebody goes on leave based on the relief arrangement within the team.
  • Organizes team files (soft and hard copy) and adheres to the record retention policy.
  • Identifies processes/systems for improvement but ensuring controls are in place.
  • Initiates projects for the betterment of the team and the company as a whole.
  • Participates on UAT/UVT for new or enhancement of systems that will have impact to the team.
  • Participates in Business Continuity Plan (BCP) Activities.
  • Prompt identification and escalation of issues noted and propose resolution to the immediate supervisor.
  • Performs tasks that maybe assigned from time to time other than the basic responsibilities listed above.
  • Assists in combatting money laundering by ensuring processes required are in place.
  • Complies with regulatory requirements like BSP, AMLC, PDIC, BIR and other governing bodies.
  • Strict adherence to company's policies and code of conduct.

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