
Store Supervisor
2 weeks ago
Position
Store Supervisor
Reports to
Store Manager / Operations Manager
Job Summary
The Store Supervisor is responsible for overseeing the daily operations of the store, ensuring excellent customer service, maintaining inventory, supervising staff, and implementing company policies and procedures. The role also involves assisting the Store Manager in meeting sales targets and ensuring smooth store operations.
Key ResponsibilitiesOperations Management
- Supervise daily store operations to ensure smooth and efficient workflow.
- Ensure compliance with company policies, operational standards, and safety regulations.
- Monitor and maintain store cleanliness, orderliness, and display standards.
- Oversee cash handling, sales transactions, and proper documentation.
Staff Supervision
- Assign tasks and responsibilities to store staff.
- Monitor employee performance and provide coaching, guidance, and feedback.
- Assist in scheduling work shifts to ensure adequate staffing.
- Support training and development of store employees.
Customer Service
- Ensure excellent customer service is delivered by all staff.
- Handle customer inquiries, requests, and complaints in a professional manner.
- Promote customer satisfaction and retention.
Inventory & Sales
- Monitor stock levels and coordinate with the Store Manager for replenishment.
- Ensure proper inventory control and minimize losses due to damages or theft.
- Assist in achieving sales targets and implementing promotional activities.
- Generate sales and inventory reports as required.
Qualifications
- Bachelor's degree in Business Administration, Management, or related field (preferred but not required).
- At least 1–3 years of supervisory experience in retail or similar environment.
- Strong leadership, communication, and interpersonal skills.
- Knowledge of store operations, inventory management, and sales techniques.
- Customer service–oriented with problem-solving skills.
- Proficient in MS Office and point-of-sale (POS) systems.
Job Types: Full-time, Permanent, Fresh graduate
Pay: From Php19,000.00 per month
Benefits:
- Company Christmas gift
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Language:
- English (Preferred)
Work Location: In person
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