Customer Success Manager

6 days ago

Manila, National Capital Region, Philippines GoAhead Full time ₱800,000 - ₱1,200,000 per year

Company Description

We suggest you enter details here.

Role Description

This is a full-time remote role for a Customer Success Manager. The Customer Success Manager will be responsible for ensuring customer satisfaction and retention through proactive communication and relationship building. Daily tasks will include responding to customer inquiries, analyzing customer data to identify trends and opportunities, and working closely with other teams to resolve any issues. The Customer Success Manager will also work on creating strategies to improve customer satisfaction and retention rates.

Qualifications

  • Skills in Customer Satisfaction and Customer Retention
  • Strong Analytical Skills
  • Experience in Relationship Building and Customer Service
  • Excellent communication and interpersonal skills
  • Ability to work independently and remotely
  • Strong problem-solving skills
  • Experience in the technology or software industry is a plus
  • Bachelor's degree in Business, Marketing, or a related field

  • Customer Success Manager

    4 weeks ago

    Manila, National Capital Region, Philippines Disprz Full time

    OverviewAs a Customer Success Manager (CSM) for the South East Asia region, you will play a critical role in ensuring our customers achieve their desired outcomes while using our products/services. You will be the primary point of contact for our customers, fostering strong relationships and driving customer satisfaction, retention, and...

  • Customer Success Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Volopay Full time ₱1,200,000 - ₱3,600,000 per year

    About UsVolopay is a Y Combinator-backed start-up that combines, corporate cards, bill payments, approvals, expense reimbursements, and accounting automation in one single platform. We empower businesses to manage, grow and succeed with our cross-platform solution that delivers more functionality across financial operations. We are trusted by some of the top...

  • Customer Success Manager

    1 week ago

    Manila, National Capital Region, Philippines Disprz Full time $70,000 - $120,000 per year

    Job DescriptionAs a Customer Success Manager (CSM) for the South East Asia region, you will play a critical role in ensuring our customers achieve their desired outcomes while using our products/services. You will be the primary point of contact for our customers, fostering strong relationships and driving customer satisfaction, retention, and...

  • Customer Success Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Lyfe LLC Full time $70,000 - $120,000 per year

    Job Title: Customer Success ManagerLocation: Remote Experience: 5+ Years in Customer Success / Support Leadership About LYFEAt LYFE, we're building a fast-scaling hardware and ecommerce brand redefining the future of architectural hardware. Our customer base is growing across India and the US — and so are their expectations. We're looking for someone who...

  • Customer Success Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Earlybird AI Full time ₱900,000 - ₱1,200,000 per year

    About UsWe are an innovative early-stage fintech company revolutionizing business finance management with cutting-edge technology to make financial services accessible, secure, and user-friendly. As a startup, we're a tight-knit team passionate about disrupting traditional finance and scaling rapidly. We're seeking a dynamic Customer Success Manager to build...

  • Customer Success Manager

    4 days ago

    Manila, National Capital Region, Philippines WeLevel Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionWeLevel deconstructed the customer acquisition process and built automated systems to help businesses acquire customers more cost-effectively. Our solutions specialize in modernizing customer acquisition processes, regardless of your business's stage of growth.Role DescriptionThis is a full-time remote role for a Customer Success Manager....

  • Customer Success Manager

    1 week ago

    Manila, National Capital Region, Philippines SafetyCulture Full time ₱1,200,000 - ₱2,400,000 per year

    SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and take ownership of their safety and wellbeing.The SC app was launched in 2012 to solve a global problem. Reduce workplace injuries and help frontline workers get home safely to their families. Fast...

  • Customer Success Manager

    1 week ago

    Manila, National Capital Region, Philippines Emapta Full time ₱104,000 - ₱180,000 per year

    Build lasting client relationships that drive trust, value, and security.In today's digital world, customer trust is everything and this role puts you at the heart of it. Here, you'll gain international exposure, strengthen client relationships, and make your mark in the growing cybersecurity space. Advance your global career while staying rooted at home,...

  • Customer Success Manager

    2 weeks ago

    Manila, National Capital Region, Philippines STOREHUB SDN BHD Full time ₱900,000 - ₱1,200,000 per year

    Are you driven, results-oriented, and a team player?With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses.At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.It is in...

  • Manager, Customer Success

    1 week ago

    Manila, National Capital Region, Philippines NICE Systems Full time ₱1,500,000 - ₱2,500,000 per year

    So, what's the role all about?The Manager, Customer Success is accountable for overseeing a Technical Account Management team that is responsible for delivering world-class customer service to NICE 's key customers. Specifically, this position is responsible for building, mentoring, developing and leading a team of Technical Account Managers (TAMs). This...