
Printer / Copier Technician
1 day ago
Key Responsibilities:
- Perform on-site service and repairs for printers, copiers, and multifunction devices (laserjet and inkjet).
- Conduct scheduled preventive maintenance to ensure optimal machine performance.
- Install and set up new machines at client locations.
- Provide product demonstrations and basic user training to clients.
- Diagnose and resolve hardware, software, and network-related printer/copier issues.
- Respond promptly to service calls and inquiries from clients.
- Maintain service logs, repair records, and parts inventory.
- Communicate effectively with clients to explain technical issues and recommended solutions.
- Ensure compliance with safety and operational standards during service and repair work.
- Assist in answering client questions and concerns regarding printer/copier use and maintenance.
Qualifications:
- Proven experience as a printer/copier technician or similar role.
- Knowledge of laserjet and inkjet printer/copier repair and maintenance.
- Basic networking knowledge for printer setup and configuration.
- Strong problem-solving and diagnostic skills.
- Good communication and interpersonal skills.
- Physically capable of lifting and transporting machines when needed.
- High school diploma or vocational training in electronics, IT, or related field preferred.
Work Environment & Benefits:
- Reports daily to office before and after service calls.
- Company tools, parts, and service vehicle (if applicable) provided.
- Opportunities for training and skills development.
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