Learning & Development Lead

4 days ago

Makati City, National Capital Region, Philippines PYC Foods Corporation Full time $104,000 - $130,878 per year

Learning and Development Program Lead

We are looking for a Learning and Development Program Lead to drive impactful training initiatives and empower teams through learning. This role involves strategizing, designing, and executing training programs that support organizational growth and employee development.

If you have a strong background in hospitality and a passion for elevating service excellence through people, this role is a great fit. Your experience in hotel, restaurant, or food service operations will give you the edge in understanding the unique training needs of our dynamic teams.

Key Responsibilities:

  • Identify training needs through assessments and stakeholder consultations
  • Design and deliver learning strategies, workshops, and leadership development programs
  • Manage the Learning Management System (LMS) and e-learning tools
  • Evaluate training effectiveness and recommend continuous improvements
  • Collaborate with internal teams and external partners for training delivery
  • Lead onboarding and development plans for new hires and key talents

Requirements:

  • Bachelor's degree in Human Resources, Psychology, Education, Hospitality Management, or a related field (Master's degree or certifications in L&D/OD is a plus)
  • At least 5 years of experience in Learning & Development, Training, or Organizational Development, preferably in the hospitality, F&B, or service industry
  • Strong background in designing and delivering HR and organizational training programs (e.g., leadership development, customer service excellence, compliance, onboarding, and soft skills training)
  • Excellent facilitation, coaching, and presentation skills with the ability to engage diverse teams
  • Knowledge of adult learning principles, training methodologies, and digital learning platforms
  • Strong interpersonal and communication skills; able to collaborate across functions and levels
  • A passion for developing people and fostering a culture of continuous learning

Job Type: Full-time

Benefits:

  • Paid training

Work Location: In person

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