Product Officer

2 weeks ago

Taguig, National Capital Region, Philippines 72b41b57-74b0-491d-ae3e-804cd454d72e Full time ₱1,200,000 - ₱2,400,000 per year

Your Role

The
Product Officer
supports the Global Banking Product Manager in managing the Global Banking or Cash Management products and services from conceptualization, feasibility evaluation, development, roll-out, post-launch, periodic evaluation and product re-design, as needed. The incumbent contributes in growing the revenue and building up volume of GB/CMS products through developing and implementing programs and initiatives. Additionally, provide assistance in reviewing and evaluating of existing policies/procedures.

How You Can Contribute

  1. Support Management of Global Banking or Cash Management Products & Services

  2. Monitor product performance, volume trends, customer feedback

  3. Track internal/external product changes and regulatory/industry updates

  4. Coordinate implementation of enhancements, system fixes, and process improvements

  5. Assist in Product Launches i.e. enhancements, new products, platforms

  6. Assist in planning, coordination, UAT, readiness checks

  7. Support communications to internal stakeholders

  8. Coordinate rollout requirements with Sales / Operations / IT

  9. Support Business Linkage and Cross-Selling Initiatives

  10. Coordinate with GB/CMS Sales, Relationship Manager's, Operations, branches and other units to support product cross-selling

  11. Gather product-related needs across segments

  12. Share product information and client insights

  13. Market / Customer / Competitor Insight Development

  14. Conduct segmentation, pricing, and product benchmarking

  15. Collect client needs and market intelligence via Sales, branches, OUs

  16. Support feedback analysis for continuous improvement

  17. Product Governance, Documentation & Compliance

  18. Assist in maintaining and updating e-SPI, manuals, guidelines, approvals

  19. Help ensure adherence to regulatory and internal governance requirement

  20. Support product risk reviews & documentation

  21. Application & System Support for GB/CMS Products

  22. Assist in validating that GB/CMS systems perform per agreed specs

  23. Support incident logging, issue tracking & resolution coordination

  24. Participate in testing and change request activities

  25. Sales Support & Marketing Coordination

  26. Assist Sales with sales kits, FAQs, client presentations

  27. Coordinate with marketing for materials/collateral
  28. Track feedback on product materials & customer messaging

Your Profile

  • Must have a Bachelor's Degree in any-business related course
  • At least 3 years of relevant field experience in Banking or Financial Institution
  • In-depth understanding of Global Banking/Cash Management products and services is preferred
  • With presentation, sales and technical-related experience

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