Operational Support

1 week ago

Taytay, Philippines VENTAS CALL CENTER Full time ₱360,000 - ₱480,000 per year

Role Purpose

Provide administrative and operational support to one of our clients in the insurance industry by maintaining accurate CRM data, tracking policies and commissions, and ensuring workflows in AgencyBloc are organized, consistent, and reliable. The goal is to improve efficiency, reduce attrition, and free up leadership time during the busy Open Enrollment season and beyond.

Key Responsibilities (Phase 1 – Immediate Focus)

· Enter existing and new policies into AgencyBloc CRM with complete and accurate data.

· Update policy statuses across multiple carriers in real time.

· Organize and standardize existing data in AgencyBloc to support retention and reporting.

· Assist with creating and documenting SOPs for CRM-related workflows.

Secondary Responsibilities (Phase 2 – Growth & Expansion)

· Support retention efforts with data management, follow-up tracking, and client status updates.

· Assist with scheduling, inbox management, or other low-leverage administrative tasks as assigned.

· Potential to grow into appointment setting/follow-up calls for sales campaigns once trust and training are established.

· Support accounting and commission reconciliation as processes are refined.

Skills & Experience Required

· Strong experience with CRM systems (AgencyBloc preferred, but not required).

· High attention to detail with data entry and recordkeeping.

· Ability to quickly learn new workflows and adapt to evolving processes.

· Strong organizational skills and comfort with documenting SOPs.

· Clear communication skills; capable of working closely with a U.S.-based team.

Job Types: Full-time, Permanent

Pay: Php30, Php40,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Free parking
  • On-site parking
  • Opportunities for promotion
  • Paid training

Application Question(s):

  • Can you briefly tell me about your previous experience as a Virtual Assistant or in administrative support?
  • Have you worked with clients or companies in the insurance industry before? If yes, please describe your role.
  • Have you used any CRM tools before (e.g., AgencyBloc, HubSpot, Salesforce, Zoho)? Please specify which and describe your experience.
  • Have you ever helped create or document Standard Operating Procedures (SOPs)?
  • Are you willing to work office-based in Taytay, Rizal, following U.S. business hours?

Work Location: In person

  • Operational Support

    2 weeks ago

    Taytay, Calabarzon, Philippines Ventas Call Center Full time ₱250,000 - ₱350,000 per year

    Role PurposeProvide administrative and operational support to one of our clients in the insurance industry by maintaining accurate CRM data, tracking policies and commissions, and ensuring workflows in AgencyBloc are organized, consistent, and reliable. The goal is to improve efficiency, reduce attrition, and free up leadership time during the busy Open...

  • Operational Support

    2 weeks ago

    Taytay, Calabarzon, Philippines TitanServicesInc Full time ₱15,000 - ₱30,000 per year

    Job description:Role PurposeProvide administrative and operational support to one of our clients in the insurance industry by maintaining accurate CRM data, tracking policies and commissions, and ensuring workflows in AgencyBloc are organized, consistent, and reliable. The goal is to improve efficiency, reduce attrition, and free up leadership time during...

  • warehouse operator

    1 week ago

    Taytay, Calabarzon, Philippines TRENTON MARKETING CORPORATION Full time ₱300,000 - ₱450,000 per year

    About the role Trenton Marketing Corporation' is seeking an experienced Warehouse Operator to join our dynamic team in our Taytay Rizal location. As a Warehouse Operator, you will play a crucial role in ensuring the efficient and smooth operation of our warehousing and distribution facilities. This is a full-time position that offers a competitive salary...

  • Application Support Engineer

    4 weeks ago

    Taytay, Philippines HTK Full time

    Select how often (in days) to receive an alert: About Console Connect At Console Connect we are a global Software-Defined Interconnection® provider by PCCW Global. We provide an easy-to-use platform for businesses to securely and flexibly connect their applications, infrastructure, clouds, and partners across a global network. We foster a collaborative and...

  • General VA Support

    2 weeks ago

    Taytay, Calabarzon, Philippines Ventas Call Center Full time ₱300,000 - ₱450,000 per year

    Job overviewTitan Services, Inc is seeking a highly organized and detail-oriented General Admin Virtual Assistant (Support) to provide administrative support and help streamline daily operations to one of our clients in the Roofing industry. This role will focus on managing inbound calls, CRM updates, scheduling, email management, and financial...

  • NOC Support Specialist

    2 weeks ago

    Taytay, Calabarzon, Philippines One Intranet Corporation Full time ₱250,000 - ₱500,000 per year

    Join One Intranet Corporation – Powering Communities, Connecting FuturesOne Intranet Corporation is a dynamic telecommunications and renewable energy company committed to delivering reliable internet connectivity and sustainable solar power solutions across the Philippines. Backed by over 20 years of industry expertise, we have built a massive fiber optic...

  • Inkjet Printing Machine Operator

    2 weeks ago

    Taytay, Calabarzon, Philippines Private Advertiser Full time ₱800,000 - ₱1,200,000 per year

    About the role We are looking for an experienced Inkjet Printing Machine Operator to join our team at Men-At-Print & Amazing Jet Printers OPC' in Taytay Rizal. This is a full-time position where you will be responsible for operating and maintaining our state-of-the-art inkjet printing equipment to deliver high-quality printed materials for our valued...

  • Customer Care and Technical Support Representative | For Pooling |

    3 weeks ago

    Taytay, Philippines Quantrics Enterprises Inc. Full time

    Customer Care and Technical Support Representative | (Php19,000 - Php26,000) | Taytay | T000 | For Pooling At Quantrics, we believe in hiring people who are ready to shine! If the following sounds like you, then you’re exactly who we want on our team: Requirements At least 18 years old Graduate of Senior High School or High School (Old Curriculum) Willing...

  • Warehouse Admin QA

    2 weeks ago

    Taytay, Calabarzon, Philippines Kily Marketing Corporation Full time ₱400,000 - ₱600,000 per year

    Perform regular and accurate inventory checks to ensure proper stock management and availability.Lead, supervise, and support stockmen and warehouse staff in daily operations.Manage the proper handling and organization of goods to maintain efficiency and smooth workflow.Inspect incoming and outgoing items to confirm accuracy, completeness, and compliance...

  • E-Commerce Specialist

    4 weeks ago

    Taytay, Philippines Gold Fortune Textile Full time

    Job Description - Responsible for managing and optimizing the company's online sales platform. Key Responsibilities - Product listing and content management - Order inventory management - Platform Operations and Optimization - Promotions and campaign execution - Customer Service Support - Reporting and Analytic Job Qualifications - Bachelor's Degree in...