Home Care Aide HR

Is Tender for you?

Are you looking for a challenging position where your charisma will open up possibilities? If you are interested in a competitive salary, overall growth and working with a supportive team, then apply to Tender Home Health.

Tender Home Health is a young and forward-thinking company with a huge potential for upward mobility. We focus on career development and spend time on real support for our staff. The Home Care Aide HR & Compliance Lead is responsible for implementing all policies for home care aide HR and assisting the Home Care Director with compliance.

Our Dynamic Culture

We know that our staff is the life blood of our agency. We are dedicated to ensuring that our staff has the opportunities for the career path they desire. To support our staff, we have a gratitude culture where we constantly celebrate our associates' achievements. This is evident in our many rewards and recognition practices.

Here are some examples of methods we developed to keep our close knit culture:

• Fun, innovative ways to highlight the teams' successes
• Familial atmosphere where we would to know your life outside of Tender and share it with the team
• Career growth an emphasis on people development

We also do not shy away from hard work and grit. We are very upfront with critical feedback, as we want all of our team members to grow in their careers. We constantly mentor our staff to develop key skills that can be utilized beyond our company. Whether it be for 1 year or 20 years, during your stay at Tender, we will ensure you learn behaviors that you will utilize in any other endeavors.

Life is short, strive for excellence.

Qualifications

Required:

• 4 years experience in HR coordination, caregiver recruitment, compliance, or similar role (healthcare/home care preferred).
• 2 years in healthcare or home care
• 1 year in supervisory/lead role
• Strong knowledge of DSS Home Care Organization requirements or ability to learn quickly.
• Excellent organizational and analytical skills with high attention to detail.
• Strong command of spreadsheets, dashboards, and HR systems.
• Clear written and verbal communication skills.
• Ability to excel in a remote, fast-paced environment with minimal oversight.
• Demonstrates a "growth mindset," with a proactive attitude towards learning and improving skills, coupled with a strong sense of personal responsibility and initiative in achieving goals.

Desired:

• Self-directed with the ability to work with little supervision
• Flexible - responds well to changing priorities and conditions within an ever-evolving environment

Your Day to Day Activities

The Home Care Aide HR & Compliance Lead is responsible for ensuring home care aide human resource policies are being followed and assisting the Director with audits to ensure company process is being followed. They are also expected to provide further growth and success by fulfilling the following tasks:

Recruitment & Onboarding

• Oversee and coordinate caregiver recruitment pipeline (sourcing, screening, interview scheduling).
• Manage onboarding requirements including HCA registration, Live Scan, TB, physical, orientation, and initial training.
• Maintain tracking sheets for candidate progress through the hiring funnel.
• Coordinate hiring needs with case management and operations based on client volume and scheduling gaps.

Credential & File Management

• Maintain and update all caregiver files in compliance with DSS and agency policies.
• Track expirations and renewals (TB, HCA registration, CPR, DL, auto insurance, etc.) and ensure deadlines are met.
• Upload and organize all documents within HR and scheduling systems.
• Ensure only fully compliant caregivers are eligible for assignment.

Caregiver Status Changes

• Process caregiver inactivation, resignation, and termination with proper documentation.
• Maintain accurate system updates to reflect caregiver status changes.
• Track and analyze trends among resigned/inactive caregivers to support retention strategies.

Compliance, Audits & Analytics

• Conduct routine audits of caregiver files to ensure DSS compliance.
• Maintain dashboards and generate reports on recruitment, compliance, credentialing, resignations, and performance trends.
• Analyze data and provide monthly HR analytics to management.
• Support the Director in identifying compliance gaps and implementing corrective actions.

Process Review, Research & Implementation

• Assist the Director of Home Care in reviewing current workflows and identifying inefficiencies.
• Conduct research on best practices, regulatory updates, and industry HR standards.
• Participate in developing and implementing new processes, forms, and systems.
• Support ongoing quality improvement initiatives through audits, documentation review, and project follow-up.

Collaboration & Support

• Work closely with Operations and People Development to ensure training and in-service records are complete and accurate.
• Assist with preparation for licensing reviews, audits, and quality assurance evaluations.
• Provide updates and performance metrics during HR and leadership meetings.

Job Type: Full-time

Pay: Php47, Php48,543.00 per month

Benefits:

• Additional leave
• Company events
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Work from home

Application Question(s):

• You understand the salary for this position.

Experience:

• HR, recruiting, compliance, or similar: 4 years (Required)
• Healthcare or Home Care: 2 years (Required)
• Supervisory/Lead: 1 year (Required)

Work Location: Remote