
Senior- Store Cash
7 hours ago
Job Purpose
The Senior Store Cash & Loans Management is primarily responsible for assisting the Team Leader in the management of the back-office operations of a store, including approval of loan disbursements, The appointee is expected to act as the Team Leader's reliever in case of temporary absence. This is to ensure that the SCLM team can deliver an excellent customer experience despite the high volume of transactions.
Job Duties and Responsibilities
A. Efficient Store Operations
- Supervise the overall transactions processing of the assigned office/s, ensuring that daily executions are aligned with the approved policies and procedures of the Bank and any deviations are covered with appropriate approvals.
- Internal Audit rating
- Digitization of Customer Records
B. Vault Operation & Cash Custodianship
Responsible for the custodianship of the following:
ATM Admin Card
- ATM Key
- Pin Mailer
- Vault Combination (Primary)
- Cash Safe Combination (Primary)
C. Others
- Function as reliever in the absence of the TL- SCLM (Including other stores) for business continuity.
Job Qualifications and Competencies Requirement
A. Education
Graduate of at least a 4-year course, preferably business-related course.
B. Experience
Experience in credit-related jobs is an advantage
Preferably as Loan Management Specialist or equivalent function (loans, cash, and accounting)
C. Technical Competencies ("Know-How")
Knowledge of all banking products
Knowledge of loan policies and procedures
Good marketing skills
Good judgement skills
Good verbal and written communication skills
D. Behavioral Competencies ("Traits")
Attention to details
Time management skills
Good human relations skills
Customer focus
Stress tolerance
Strong sales disposition
E. Other Requirement
Driving skills with driver's license for 2-wheel & 4-wheel vehicle (Optional)
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