Customer Service Representative

4 days ago

Davao City, Davao, Philippines VA Platinum Full time ₱70,000 - ₱120,000 per year

Ready to transform your career and embrace an exciting new challenge?

Eager to work closely with clients and gain hands-on experience?

Driven by a passion for professional growth and eager to unlock new opportunities?

Join VA Platinum

We are seeking Customer Service Representatives who are ready to take the next step in their careers by transitioning into an Administrative Virtual Assistant role. If you're eager to leverage your client service skills in a more flexible and varied environment, this opportunity offers a perfect blend of administrative responsibilities and the chance to grow in a new direction.

About the Role

We're seeking Admin Virtual Assistants to support Australian finance businesses. Focus on file management, administrative duties, email and social media management (if needed), and client relations. Our clients seek dedicated superstars eager to grow their businesses.

Ideal Candidate (Must Have Requirements)

  • A minimum of 3 years of work experience in customer service, sales and e-commerce, banking, finance and commerce, accounting, marketing, or human resources. Experience in administrative roles is also preferred
  • Proficiency in using Google and/or Microsoft Office applications, database management tools, and other computer skills
  • Experience with invoicing, complex administrative tasks, and client relations is a plus
  • Strong written and verbal English communication skills
  • Excellent email and calendar management abilities
  • High attention to detail
  • Willingness to work on-site at our Davao City office

Tasks and Responsibilities

  • Entering and documenting data, and assisting with forms or loan applications
  • Managing emails and calendars
  • Updating and maintaining client records in the Customer Relationship Management (CRM) system
  • Coordinating with customers and clients, including prospects and existing clients
  • Handling client social media administration as needed
  • Documenting and improving processes as required
  • Conducting research, reporting, and managing vendors as necessary

Industry-leading benefits

  • HMO w/ Dental Coverage + Dependents
  • 2-week paid Christmas Break. Enjoy the season without worrying about your work.
  • Fixed weekends off (Saturday and Sunday). Take control of your weekends, relax with loved ones, or indulge in your passions.
  • Take advantage of working the dayshift schedule Wake up to the sunrise and wind down as the sun sets.

We have a virtual recruitment process. What you need

  • Stable Internet Connection (at least 10 Mbps)
  • Laptop or PC w/ Webcam

--

About VA Platinum

VA Platinum is a leading, fast-growing offshore staffing solution for Australian and New Zealand small and medium businesses. We recruit and manage virtual assistants (VAs) to empower business owners to achieve their goals. At the same time, we create meaningful opportunities for our staff in the Philippines to lead better lives.

We pride ourselves on having a supportive and collaborative team. We value energy, candid communication, and a high-performance work environment. We are looking for someone who fits well into this culture and can contribute positively to our team's dynamic.

Other Career Opportunities

  • General Admin VAs
  • Digital Marketing Specialists
  • AU Accountants/Bookkeepers
  • Financial Planning VAs
  • Mortgage Broking VAs
  • Mortgage Parabrokers (anywhere in the PH)
  • Paraplanners
  • Executive Assistants
  • Operations Manager - Client Facing

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Health insurance
  • Staff meals provided

Work Location: In person

  • Customer Service Representative

    2 weeks ago

    Davao City, Davao, Philippines Fair Trade Outsourcing Full time

    JOB PURPOSECustomer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions. Customer support representatives (CSRs), customer service advisors, or customer service associates (CSAs)...

  • Customer Service Representative

    3 weeks ago

    Davao City, Davao, Philippines TORCH Solutions Full time

    Talent Outsourcing Channel is currently seeking highly motivated and skilled individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will play a critical role in providing exceptional service and support to our valued clients.As a Customer Service Representative, you will be responsible for addressing...

  • Customer Service Representative

    2 weeks ago

    Davao City, Davao, Philippines FTO Full time

    Job PurposeCustomer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions. Customer support representatives (CSRs), customer service advisors, or customer service associates (CSAs)...

  • Customer Service Representative

    2 weeks ago

    Davao City, Davao, Philippines FTO Full time

    OverviewJOB PURPOSECustomer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions. Customer support representatives (CSRs), customer service advisors, or customer service associates...

  • Customer Service Representative

    3 days ago

    Davao City, Davao, Philippines beBeeCustomerSupport Full time ₱3,000 - ₱3,500

    Customer Service Representative RoleWe are seeking a dedicated customer service representative to provide exceptional support as a level 1 representative in a call center environment.Key Responsibilities:Provide timely and effective solutions to customer inquiries via phone, email, and chat.Offer personalized support to customers, ensuring their needs are...

  • Customer Service Representative

    7 days ago

    Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time $104,000 - $130,878 per year

    Join our dynamic team at Telco Davao as a Customer Service Representative, where fresh high school and senior high school graduates are warmly welcomed No prior experience? No problem We're looking for enthusiastic individuals eager to kickstart their careers in the telecommunications industry. In this role, you'll be the friendly voice assisting customers...

  • Customer Service Representative

    1 day ago

    Davao City, Davao, Philippines TORCH Solutions Full time

    Urgent hiring for Customer Service Representative to start ASAPLocation/Work set-up: Davao/ Work onsiteSkills Needed: Excellent English communication skillsSalary Range Offer: 13,000 up to 18,000DutiesInteract with customers to address their concerns, answer their questions and assist them with their needs.A customer service representative will often answer...

  • Customer Service Representative

    3 days ago

    Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time $70,000 - $120,000 per year

    Customer Service Representative provides friendly and efficient support by answering customer inquiries, resolving basic issues, and assisting with orders or services via phone, email, or chat. The role requires good communication skills, patience, and the ability to learn company systems quickly. CSRs maintain accurate records of interactions, follow...

  • Customer Service Representative

    7 days ago

    Davao City, Davao, Philippines beBeeCustomerService Full time ₱25,000 - ₱35,000

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team. As a key member of our front-line staff, you will play a vital role in delivering exceptional customer experiences and ensuring the success of our restaurant.About the RoleThe Customer Service Representative will be responsible for handling customer inquiries, resolving...

  • Customer Service Representative

    4 days ago

    Davao City, Davao, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱190,000 - ₱200,000 per year

    WAVE 1 - RAMP HIRING | PIONEERINGCustomer Service Representative (Voice & Non-Voice)Start Date: September ClassSite: Abreeza Davao CityJoin our growing team and experience real career growth and work-life balance.We are actively hiring for Customer Service Representatives to support our chat and voice operations. If you have a passion for providing excellent...