
Senior Customer Service Representative
1 day ago
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Senior Customer Service Representative working onsite in Cainta, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all
Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Cainta office at 2nd Floor Robinson Place Cainta (Big R, near Junction) Ortigas Ave. Extension.
What You'll be Doing
Do you have a passion for technology and helping others? In this role, you'll work to resolve technical requests or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You'll
- Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat
- Respond to inquiries with active listening – identifying additional needs and supporting any upgrades in products and services
- Open and maintain customer accounts and information
- Resolve technical issues with patience and understanding
- Positively participate in company events, team activities, and continuous learning
What You Bring to the Role
- 2 years or more of customer service experience
- Completed 2 years in college or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
A Bit More About Your Role
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to the team leader. You'll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Location/Division
Cainta, Calabarzon
Job Requisition 03USS
-
Customer Service Representative
7 days ago
Cainta, Calabarzon, Philippines ResultsCX Full time $30,000 - $50,000 per yearCustomer Experience Representative - CaintaHiring nowAre you looking for a new opportunity in Cainta? This is your chance to work in a progressive and fast-paced environment S howcase your skills and be recognized for your achievements as a Customer Service Represen tat ive at ResultsCX QPlaza At ResultsCX, we provide exceptional customer service to our...
-
Customer Service Representative
2 weeks ago
Cainta, Calabarzon, Philippines World Wide Outsource Solutions OPC Full time ₱144,000 - ₱216,000 per yearWill you be our next CSR rep?High school graduates are welcome.Good communication skills.Experience in outbound sales/customer service is a plus but not required.Experience in BPO industry is a plus but not required.Apply with ease Join our growing family ;► Send us a Private Message or call us at / ► You may also walk in, bring your resume and visit us...
-
Customer Service Representative
3 days ago
Cainta, Calabarzon, Philippines GDV BUSINESS SERVICES CO. Full time ₱360,000 per yearHiring: Customer Service RepresentativeAvailable Accounts: Retail, Airline, TelcoLocation: Bridgetowne Pasig CityStart Date: October 20 & 27Salary: Up to Php 30,000 per monthWe are looking for motivated and customer-focused individuals to join our growing team as Customer Service Representatives. You will be responsible for handling customer inquiries,...
-
Customer Service Representative
2 weeks ago
Cainta, Calabarzon, Philippines TaskNest Business Services Full time ₱240,000 - ₱312,000 per yearHiring: Customer Service RepresentativeLocation: Bridgetowne Pasig CityAccount: Sales (Non-Voice)Start Date: September 23, 2025Job Description:We are hiring Customer Service Representatives for our onsite team in Bridgetowne Pasig City. This is a great opportunity for fresh graduates, career shifters, or anyone looking to start a stable job in a professional...
-
Customer Service Representative
5 days ago
Cainta, Calabarzon, Philippines AllShare Management, Inc. Full time ₱250,000 - ₱450,000 per yearPosition Overview:The Customer Service Representative (CSR) in a pharmacy is responsible for providing excellent customer service, assisting customers with their inquiries, handling transactions, and facilitating communication between pharmacists and customers to ensure a smooth and efficient operation.Key Responsibilities:Greet and assist customers as they...
-
Customer Service Representative
1 week ago
Cainta, Calabarzon, Philippines CORPORATE VISIONS INC Full time ₱150,000 - ₱250,000 per yearHandle inbound and/or outbound calls in a professional and courteous mannerResolve customer concerns efficiently while ensuring high satisfactionAccurately document customer interactions using internal systemsFollow company protocols and maintain quality standards in communicationCollaborate with team leaders and peers to ensure seamless customer service...
-
Customer Care Representative 2
1 day ago
Cainta, Calabarzon, Philippines Percepta Full time ₱250,000 - ₱450,000 per yearCustomer Care Representative 2PH-Calabarzon-CaintaDescriptionSummaryThe Customer Support Representative works under the direct supervision of the Team Leader and is responsible for providing a timely and professional service in response to a wide variety of inquiries and concerns by using available resources to our US retail customers and dealers. The...
-
Customer Care Representative 2
7 days ago
Cainta, Calabarzon, Philippines TTEC Full time ₱250,000 - ₱450,000 per yearSummaryThe Customer Support Representative works under the direct supervision of the Team Leader and is responsible for providing a timely and professional service in response to a wide variety of inquiries and concerns by using available resources to our US retail customers and dealers. The Customer Support Representative will learn and execute the...
-
Customer Care Representative 2
1 day ago
Cainta, Calabarzon, Philippines TTEC Full time $30,000 - $40,000 per yearSummaryThe Customer Support Representative works under the direct supervision of the Team Leader and is responsible for providing a timely and professional service in response to a wide variety of inquiries and concerns by using available resources to our US retail customers and dealers. The Customer Support Representative will learn and execute the...
-
Inside Sales Representative, BacklotCars
3 days ago
Cainta, Calabarzon, Philippines OPENLANE Full time ₱900,000 - ₱1,200,000 per yearWho We Are:At OPENLANE we make wholesale easy so our customers can be more successful.We're a technology company building the world's most advanced—and uncomplicated—digital marketplace for used vehicles.We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.And we're an innovation company...