Guest Services Representative

1 week ago

Cainta, Calabarzon, Philippines ALL ASIA MANPOWER SERVICES, INC. Full time ₱200,000 - ₱250,000 per year

Key Responsibilities:

  • Respond promptly and courteously to customer inquiries via phone, email, or chat.
  • Assist passengers with booking, ticketing, cancellations, and flight information.
  • Resolve customer complaints and issues in a professional and empathetic manner.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members and other departments to ensure seamless customer service.
  • Follow company policies and airline procedures to ensure compliance.

Qualifications:

  • High School Diploma or k12 graduate
  • Open to all applicants; no prior experience required.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work in a fast-paced environment and manage multiple tasks.

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