Senior Operations Manager

1 week ago


Quezon City, National Capital Region, Philippines JOBS FINDER PLACEMENT AGENCY INC. Full time ₱2,160,000 - ₱2,400,000 per year

Team to Manage:

  • 15 L1 members + 2 Team Leads
  • 6 NOC Engineers + 1 Team Lead

Key Responsibilities:

  • Oversee L1 and NOC operations.
  • Drive automation and process improvement.
  • Ensure cross-team alignment with product/engineering.
  • Make data-driven operational decisions.

Ideal Candidate:

  • 10+ years of operations management experience.
  • Background in BPOs/shared services preferred.
  • Strong leadership with adaptability and maturity.
  • Experience in automation, AI-driven processes.
  • Proficient in Zendesk, Jira, Confluence, Slack.

Salary & Benefits:

  • ₱180,000–₱200,000 gross monthly.
  • 4 days onsite + 1 WFH.

Job Type: Full-time

Pay: From Php180,000.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Health insurance

Work Location: In person



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