Senior Operations Manager

Job Title: Senior Operations ManagerThis role oversees daily activities of a team of customer service professionals.Evaluate direct reports' performance on a regular basis to ensure they meet established standards.Identify and address any performance-related issues through corrective action plans.Ensure the team meets contractual Key Performance...

Strategic Planning & ExecutionDevelop and implement operational policies and procedures.Assist in setting strategic goals and ensure they are met through effective execution.Identify process inefficiencies and recommend improvements.Team ManagementLead and supervise department heads and operational staff.Recruit, train, and evaluate employees to ensure peak...

The Operations Manager is responsible for overseeing the daily operations of the OOm Institute. This role ensures compliance with the organisation, funding agencies, and customer requirements while developing and maintaining standard operating procedures (SOPs) to enhance operational efficiency. This role involves strategic planning, process improvement, and...

Job SummaryThis is a Senior Manager position responsible for leading a team of up to 20 employees and delivering customer satisfaction, business results, and employee satisfaction.The successful candidate will be responsible for effectively communicating corporate and business expectations to all team members, executing corporate, regional, and local...

Key ResponsibilitiesThe IT Operations Manager role is critical in ensuring seamless and efficient service delivery. The primary focus is to maintain high-quality service and operational excellence throughout the IT lifecycle.Oversee daily IT Helpdesk operations, adhering to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).Lead, coach,...

OverviewThis Manager of Global Operational Risk & Resilience Oversight position reports directly to the AVP Operational Resilience Oversight. This role is part of the second line of defense independent oversight function and partners with the first line of defense businesses to ensure that the business continuity management framework and controls are...

Job RoleAchieve Operational Excellence as a Strategic Leader.Main ResponsibilitiesDevelop and implement operational strategies to ensure efficiency and effectiveness.Oversee day-to-day operations, guiding a team of professionals towards common goals.Analyze key performance indicators to inform strategic decision-making.Collaborate with senior executives to...

Operations / WarehouseDevelops operational plans, policies and strategy that aligns with the organization's vision and its current and long-term business objectives.Responsible for long-range business planning and strategy of Operations.Oversee warehouse operations and performance.Approver of Warehouse inventory and reconciliation.Recommend business/process...

Job OverviewWe are seeking a highly skilled Financial Operations Manager to lead our organization's financial strategy, ensuring accurate reporting and regulatory compliance.Key ResponsibilitiesDevelop and monitor budgets, forecasts, and financial models to drive business growth and profitability.Analyze financial performance to identify trends and areas for...

Role OverviewWe're shaping a world where people and communities thrive.Our MissionFoster continuous improvement through strategic ownership of initiatives to enhance operational effectiveness and efficiency.Key ResponsibilitiesLead detection and post-detection management across fraud, scams, and dispute operations.Drive improvement through strategic...