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Customer Service Representative

2 weeks ago

Ortigas Metro Manila, Philippines Cyberbacker Careers Full time

Cyberbacker Careers is hiring a Part time Customer Service Representative role in Ortigas Center, NCR. Apply now to be part of our team.

Requirements for this role:

  • Flexible hours available
  • No experience required for this role

100% Work From Home | Available for Full Time & Part Time

To start your application, please fill out this form:

Responsibilities :


• Accountable for real-time reporting and diagnosing trends on key performance metrics.


• Generating daily to weekly and monthly to yearly KPI reports.


• Ensuring data is current and accurate for assigned division.


• Working in partnership with leadership.


• Consistently reviewing duplicate records.


• Using multiple data sources to update incorrect or incomplete data points.


• Creating standard QC reports to identify and correct data issues.


• Implementing processes for data collection, cleanup, maintenance, analysis, and validation for organization-wide data.

Requirements :


• Intermediate to advanced MS Excel skills.


• High accuracy and orientation to quality.


• Strong verbal and written communication skills.


• Inquisitive & Analytical – search for meaning and patterns in data.


• Organized & Strategic – align analysis/reporting with business needs.


• Takes initiative – proactively communicates with the team and identifies areas of opportunity.


• Experience working in a team-oriented and collaborative environment.

Technical Requirements:


• Computer Processor: 1 Ghz or above; Intel Core i3| i5 | i7 or AMD equivalent is highly required


• RAM: atleast 8GB with 60GB hard disk space available


• Internet Connectivity: 10 Mbps DSL/Fiber Internet connection (USB sticks, signal-based & wireless connections are not allowed)


• Operating System: Windows Or Mac

Perks and Benefits:


• Permanent Work from Home


• Earn in Dollars


• Training Included (Paid)


• No Experience needed, but a plus


• Health Care


• Retirement Plan

Please note that shortlisted candidates will receive an application invite from our team through your email address so please always check your email and spam folder when you apply. Thank you.