
BPO Sales Coach
5 days ago
Start Date: ASAP
Nature Of The Account: Travel Sales
Type of Support: Voice
Work Arrangement: 100% Onsite
Shift Schedule | Restdays: Nightshift
Educational Requirement: College Graduate
Work Experience:
- Minimum 1 year experience in coaching or leading a sales team (preferably in call center environment
- Experience in handling KPIs related to sales quota for any products
- Strong understanding on handling objections
- Can negotiate
- Process knowledge in Sales CRM, QA Tools, and Excel Dashboards
Job Description:
- Do one on one coaching with agents with focus on closing techniques, objection handling, and script adherance
- Align with Sales Manager and Team Leads in aligning the coaching priorities with business objectives
- Ensure compliance with client-approved scripts, legal disclosures, and quality standards
- Analyze Daily and Weekly performance reports
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