Sales Coach
4 hours ago
**Job title: Sales Coach
Account: Travel Sales
Type of Support: Voice
Work set up: 100% Onsite at 18th floor, Central Bloc, Cebu IT Park
Work shift: Night Shift
Salary: Open budget
Start date: Immediately**
Job Description:
• Do one-on-one coaching with agents with focus on closing techniques, objection handling, and script adherence
• Align with Sales Manager and Team Leads in aligning the coaching priorities with business objectives
• Ensure compliance with client-approved scripts, legal disclosures, and quality standards
• Analyze Daily and Weekly performance reports
Qualifications:
• Must be a College Graduate
• Minimum 1 year experience in coaching or leading a sales team in a BPO or call center environment
• We can accept coaches, trainers, team leads who are well versed in coaching
• Sales closure experience is required
Experience in handling KPIs related to sales quota for any products
• Experience in handling KPIs related to sales quota for any products
Knows how to handle coaching of bottom, mid, and top performers.
• strong understanding of handling objections
• can negotiate
• process knowledge in Sales CRM, QA Tools, and Excel Dashboards
• Amenable to start immediately and onsite in Cebu City
Recruitment Process:
(Virtual/online process)
• Validation and screening interview with CV Reviewer
• Initial Interview: HRI (Human Resource Interview with the client)
• Operations Interview: MS Teams
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