Sales Support Supervisor

1 week ago

Mandaluyong City, National Capital Region, Philippines Compliant Business Processing Full time $40,000 - $80,000 per year

Job Description:

  • Supervise the daily operations of the sales support function.
  • Trains and coaches sales support team.

  • Lead sales initiatives for freight forwarding services, identifying and pursuing new business opportunities to meet or exceed sales targets.

  • Build and maintain strong relationships with existing clients, ensuring high satisfaction and uncovering upselling opportunities.

  • Support the development and execution of sales strategies through market analysis, competitor research, and customer feedback.
  • Generate regular reports on sales performance, client insights, and market trends for management review.
  • Prepare quotes for new and existing business.
  • Respond to ad-hoc requests from agent networks within service standards and develop and follow up on potential business opportunities.
  • Liaise with service providers to source rates in support of quotes requested.
  • Negotiating skills are required here to obtain the best possible costs.
  • Maintain a register of service providers and provide notification when rates expire.
  • Follow up on all quotes generated.
  • Follow up on quotes to record the statistical information on conversion rates.
  • Provide sales and activity reports to the executive director.
  • Updating rates in Cargowise One
  • Do quoting for export.
  • Perform additional duties and responsibilities as assigned by management.

Requirements:

  • Commercial-orientated and proactive individual.
  • With ideally Cargowise One experience in the quote module – particularly 'One-off quotes'
  • Familiar with Import DAP Jobs.
  • With a minimum of 5 years of sales experience, preferably in the logistics/ freight industry.
  • Knowledgeable in EDI or incoterms.
  • Amenable to work in any shift (morning,mid and night).

Others:

  • Permanent WFH* (terms and conditions apply).
  • HMO and Life insurance coverage on the first day of work
  • Company to provide internet allowance and PC.
  • 20% Night Differential and Other Allowance
  • Loyalty award and Others.

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