
Multilingual Helpdesk Technician
1 week ago
Details:
Job Description
- Provide professional end-user support via telephone, email, or web in one or more foreign languages including but not limited to English and Spanish.
- Provide restorative or maintenance actions to resolve end-user problems
- Able to resolve account specific technical, customer, end-user issues
- Responds to end-user problems based on standard procedures
- Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately
Job Requirements
Details:
- Bachelor's degree or vocational IT-related courses is a plus.
- Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.
- Required skill(s): Basic hardware, software, and networking knowledge
- Average written and spoken communication skills in one or more languages including but not limited to English and Spanish.
- Able and willing to take several calls a day when necessary.
- Familiarity and good working knowledge in PC hardware and software troubleshooting.
- Prior Software Application support (e.g. Outlook, etc.) experience is a plus.
- Prior BPO experience in Technical Support is a plus.
-
Helpdesk Technician Work setup: Full onsite
7 days ago
Pasay, National Capital Region, Philippines Stefanini, Inc Full timeOverviewJoin us to co-create solutions for a better futureJob DetailsTitle: Helpdesk TechnicianWork setup: Full onsiteLocation: PasayPosted: 8/19/2025Job ID: 61367Job Category: Helpdesk TechnicianPosition Type: Full TimeRemaining Positions: 7ResponsibilitiesProvide technical end-user support via telephone, email, or web chat.Provide restorative or...
-
Multilingual Helpdesk Technician
1 week ago
Pasay, National Capital Region, Philippines Stefanini North America and APAC Full time $30,000 - $60,000 per yearDetails:Job DescriptionProvide professional end-user support via telephone, email, or web in one or more foreign languages including but not limited to English and Italian.Provide restorative or maintenance actions to resolve end-user problemsAble to resolve account specific technical, customer, end-user issuesResponds to end-user problems based on standard...
-
Multilingual Helpdesk Technician
1 week ago
Pasay, National Capital Region, Philippines Stefanini Full time ₱50,000 - ₱100,000 per yearJob Responsibilities: *Provide technical end-user support via telephone, email, or web chat. *Provide restorative or maintenance actions to resolve end-user problems. *Respond to end-user problems based on standard procedures. *Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. ...
-
Helpdesk Technician Work setup: Full onsite
5 days ago
Pasay, National Capital Region, Philippines Stefanini North America and APAC Full timeOverviewHelpdesk Technician [Work setup: Full onsite]ResponsibilitiesProvide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into...
-
IT Helpdesk Administrator
1 week ago
Pasay, National Capital Region, Philippines Shoreline Consultancy Corp. Full time $40,000 - $60,000 per yearAs an IT HELPDESK ADMINISTRATOR, you'll be monitoring and maintaining the computer systems and networks within an organization in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you'll be the first person employees will come to. Tasks can include installing and configuring computer...
-
Technical Support Specialist
2 weeks ago
Pasay, National Capital Region, Philippines beBeeHelpdesk Full time ₱150,000 - ₱250,000Job Title: Helpdesk Technician Work setup: Full onsiteSupport end-users via telephone, email or web chat. Perform restorative actions to resolve problems and track incidents in a timely manner.Key Responsibilities:Technical Support for End-Users via Multiple Channels.Maintenance Actions to Resolve User Issues.Incident Tracking and Database Entry.Required...
-
Spanish Speaking Helpdesk Technician
1 week ago
Pasay, National Capital Region, Philippines Stefanini Full time $2,000 - $3,000 per yearWhat do you need to do? *Provide technical end-user support via telephone, email, or web chat. *Provide restorative or maintenance actions to resolve end-user problems. *Respond to end-user problems based on standard procedures. *Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately....
-
Full Time Onsite Helpdesk Technician
5 days ago
Pasay, National Capital Region, Philippines beBeeTechnical Full time ₱12,000 - ₱15,000Technical Support Specialist">We are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:">">Respond to client inquiries via telephone, email, or web chat in a...
-
Helpdesk Technician Work setup: Full onsite
1 week ago
Pasay, National Capital Region, Philippines Stefanini North America and APAC Full time ₱104,000 - ₱130,878 per yearDetails:Job DescriptionProvide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Job...
-
ServiceNow Specialist II
1 week ago
Pasay, National Capital Region, Philippines Stefanini, Inc Full timeJoin us to co-create solutions for a better futureJob DetailsHelpdesk TechnicianServiceNow Specialist, Senior Pasay, Posted:7/18/2025 Job Description Job ID#:61070Job Category:Helpdesk TechnicianPosition Type:Full TimeDuration:Long TermRemaining Positions:1Details: Key Job Responsibilities & Essential FunctionsListen to customers challenges and needs,...