Accounts Reconciliation Assistant
2 weeks ago
About Brainbox
Brainbox is different from every other BPO. It's not just the amazing culture, strong brand, loyal customers, and talented staff - it is deeper than that. The Brainbox core value of 'Always Be Kind' is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do aims to provide people with a work culture that helps them improve every single day. From unlimited training to HMO benefits from day 1, we want our people to love what they do and become the best versions of themselves.
This role ensures accurate and timely reconciliations across Sage, Real Hub, banking platforms and trust accounts. It provides the foundation for reliable financial reporting by maintaining clean ledgers, resolving discrepancies early, and supporting the broader finance team across daily, weekly, and month-end cycles.
Key Duties
Daily processing and reconciliations
Allocate bank transactions, match entries across Sage, Real Hub and statements, and clear suspense accounts.
Sage & Real Hub reconciliations
Identify mismatches, investigate discrepancies, resolve coding or timing errors, and maintain full audit trails.
Month-end support
Prepare reconciliation schedules, check carry-forward balances, and provide reconciled data for monthly packs.
Controls, documentation & compliance
Follow procedures, maintain workpapers, support trust account compliance, and escalate irregular items.
Team communication
Respond to internal queries, flag recurring issues, and support handovers and training.
Systems & Tools Expected
- Sage (preferred but training provided)
- Real Hub (preferred but training provided)
- Banking portals
- Excel (intermediate to advanced)
- Cloud-based finance systems
- Internal checklists, workpapers and reconciliation logs
Must Have Attributes
- Strong numerical accuracy with low error rates
- High attention to detail and methodical working style
- Comfortable working with repetitive, transactional workloads
- Strong documentation discipline
- Clear written communication
- Integrity and confidentiality
- Ability to follow structured procedures
- Coachable, steady, and consistent
Perks
- Attractive and competitive salary
- Tenure-based and Performance-based incentives
- Paid time off
- Unlimited cash incentives for hired referrals
- Engagement and Recognition programs
- HMO on day 1
- Work-life balance with a 37.5h week and free weekends
- International career growth and clients
- Opportunities to travel abroad
- Modern air-conditioned offices, located along MacArthur Highway (easy public transportation access), near residences, malls, and restaurants
- Fun and inclusive working environment and great working culture
- Dedicated local support with local Management, HR, onboarding, payroll, and ICT
- Access to unlimited training and micro-competencies to advance your skills
This role is subject to a number of skills and possible online practical tests.
This position is an onsite role at our Pampanga office. Candidate must be willing to work on-site.
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