Medical Claims Representative

15 hours ago


Pasig, National Capital Region, Philippines Eastvantage Business Solutions Full time ₱336,000 - ₱396,000 per year

Urgently hiring Customer Support Specialists for our Healthcare – Claims Processing Account. If you're passionate about helping others, detail-oriented, and ready to thrive in a dynamic environment, we want you on our teamWhat You'll Do:Handle inbound and outbound calls related to healthcare claimsAssist members and providers with claim status, coverage, and benefitsAccurately process and verify claim information in accordance with client guidelinesResolve issues with empathy, professionalism, and efficiencyMaintain confidentiality and compliance with healthcare regulationsWhat We're Looking For:At least 2 years of BPO experience (preferably in healthcare or claims)Strong communication skills in English (both verbal and written)Familiarity with healthcare terminology and claims processing is a plusWillingness to work onsite and on a night shift scheduleDetail-oriented, reliable, and customer-focusedcsr #customerservicerepresentative #bpohiring #bpo #callcenter #agent #blended #voice #nonvoice #startasapJob Types: Full-time, PermanentPay: Php28, Php33,000.00 per monthBenefits:Additional leaveCompany Christmas giftCompany eventsHealth insuranceOpportunities for promotionPaid trainingPromotion to permanent employeeApplication Question(s):Do you have at least 2 years of experience in BPO/Customer Service, specifically handling a Healthcare or Medical account?Do you have an experience handling collections, claims processing or revenue cycle management?Do you have experience in handling inquiries via inbound, outbound calls, emails and chats?Are you proficient in HubSpot or similar any CRM/ticketing tools?Do you have an experience working with different third party payors such as Medicaid, Veterans Affair, Medicare and etc.?The hiring process for this position are: Initial Screening > OPS Interview > 1st Round Client Interview > 2nd/Final Round Client Interview. Are you committed in completing these process?Are you available to start anytime this month of November?Work Location: In person



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