
Customer Service Associate
7 days ago
Customer Service Associate
Office-Based | Tugatog, Malabon
Qualifications:
- Bachelor's Degree in any field.
- Previous customer service experience, preferably within an e-commerce setting.
- Fluent in both English and Filipino, with excellent verbal and written communication skills.
- Experience in handling order inquiries, returns, refunds, and after-sales support.
- Familiarity with order fulfillment, product listings, and inventory management (experience with Big Seller is a plus).
- Proficient in Microsoft Excel or Google Sheets for tracking data and generating reports.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- A patient, empathetic, and customer-first attitude.
- Comfortable using chat or phone as the primary tools for customer support.
- Computer literate and tech-savvy.
- Able to work on-site at Tugatog, Malabon.
Interested applicants may send their updated résumé to. Thank you
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