Junior Account Manager

1 week ago

San Juan, National Capital Region, Philippines Mineski Global Full time ₱240,000 - ₱360,000 per year

The Junior Account Manager (AM) is responsible for comprehensive client relationship management post-conversion from prospect to official client. The AM oversees the end-to-end project submission process, ensures seamless project execution, monitors deliverables, manages financial transactions including invoicing and collections, and drives client satisfaction and retention. The AM collaborates closely with the Business Development Manager to finalize deals and foster long-term client partnerships.

Key Responsibilities:

  • Assume full ownership of client accounts following handover from the Business Development Manager, managing all facets of client engagement, communication, and project delivery.
  • Develop and submit detailed, client-specific project proposals, activation plans, and deliverables that meet or exceed client expectations.
  • Coordinate cross-functional internal teams—including creative, production, marketing, and technical units—to ensure timely, high-quality execution of projects in accordance with agreed-upon scopes and timelines.
  • Proactively monitor project progress, manage risks, resolve issues, and implement change management processes to ensure successful delivery.
  • Cultivate and sustain strong, enduring client relationships by understanding evolving client needs and proactively identifying opportunities for upselling and cross-selling additional services.
  • Oversee the invoicing lifecycle, ensuring accurate billing, timely collections, and adherence to contractual payment terms.
  • Serve as the primary client liaison, delivering exceptional service to maximize client satisfaction, loyalty, and retention.
  • Collaborate with Business Development Managers during final stages of deal negotiation and contract execution to ensure smooth transition and alignment.
  • Provide comprehensive status reports and performance updates to clients and internal stakeholders, facilitating transparency and informed decision-making.

Location: 9th Floor Santolan Town Plaza San Juan City

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Benefits:

  • Flextime
  • Health insurance

Work Location: In person

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