waitress

2 weeks ago

San Juan Central Post Office P, Philippines WBridges Manpower Corporation Full time ₱20,000 - ₱25,000 per year

Key Responsibilities:

  • Greeting and Seating Customers: Welcome guests as they arrive, guide them to their tables, and provide menus.
  • Taking Orders: Listen to customer orders, offer suggestions or answer questions about the menu.
  • Serving Food and Drinks: Deliver food and drinks to customers in a timely manner, ensuring all orders are correct and meet quality standards.
  • Ensuring Customer Satisfaction: Regularly check in with customers to ensure they are satisfied with their meal and address any concerns or issues promptly.
  • Handling Payments: Present bills to customers, process payments (cash, card, etc.), and provide change if necessary.
  • Maintaining Cleanliness: Keep the dining area clean by clearing dirty plates, utensils, and glasses from tables and ensuring the dining area is organized and ready for the next customers.
  • Collaborating with Team Members: Work closely with the kitchen staff and other waitstaff to ensure smooth service and customer satisfaction.
  • Upselling and Promoting Specials: Suggest food and drink specials to customers and upsell items like appetizers, desserts, and beverages.
  • Handling Complaints: Address and resolve any customer complaints or concerns with professionalism and empathy.

Skills and Qualifications:

  • Customer Service Skills: Friendly, approachable demeanor with the ability to interact positively with customers.
  • Attention to Detail: Ability to remember orders accurately and manage multiple tasks.
  • Communication Skills: Clear and effective verbal communication with customers, team members, and managers.
  • Stamina and Physical Endurance: Ability to stand for long periods, carry heavy trays, and move quickly in a busy environment.
  • Time Management: Handle multiple tables and tasks efficiently without compromising service quality.
  • Team Player: Collaborate with other staff members to ensure a smooth operation.

Job Type: Full-time

Benefits:

  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

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